PATLive
- Android app
- Yes
- Free plan
- Trial only
- Paid plans from
- $19/mo
- Runs on
- Android, iOS, Web
Summary
PATLive is a paid business service for live call answering, website chat, and outbound calling. People handle its live answering and web chat; the service says it does not use AI or bots for these tasks. Both services are available 24 hours a day, every day, including weekends and holidays. Plans include call screening and transfers, message taking, lead collection, appointment scheduling, emergency dispatch, and bilingual support. Web and mobile apps manage calls and messages, business calling and texting, call routing, and team users. A reporting dashboard provides interaction charts, recordings, filters, and data export. Listed native integrations include Calendly, Google Calendar, MindBody, AgileCRM, BigCommerce, and Freshsales; AppFolio is available through Zapier. Pricing starts at $49/month, with a 14-day trial and no free plan. Monthly package minutes do not roll over, and overages depend on the selected plan. Outbound calls are restricted to weekdays from 8 a.m. to 6 p.m. Eastern Time and to opted-in people or existing business contacts.
Who it is for
PATLive may suit businesses that need people to answer calls or website chats around the clock. Its listed sectors include legal, medical and wellness, home services, real estate, financial services, ecommerce, nonprofits, and IT and SaaS.
What is good
- Live answering and chat are available around the clock.
- Every plan includes appointment scheduling and message taking.
- Apps support call routing and business texting.
- Reporting includes recordings and data export.
What to know first
- There is no free plan.
- Monthly package minutes do not roll over.
- Outbound calling is limited to weekday business hours.
Verdict
PATLive combines human call answering, web chat, and outbound calling with apps and reporting. Check the plan’s minute allowance and outbound-call restrictions before choosing it.
PATLive plans and pricing
All plansCompared on virtual receptionist services
- Free plan
- Nopatlive.com
- Paid from
- $49/mopatlive.com
- Answering mode
- humanpatlive.com
- Included minutes
- 0 minutes/mopatlive.com
- Call qualification
- Yespatlive.com
- Message taking
- Yespatlive.com
- Call routing
- Yespatlive.com
- Appointment scheduling
- Yespatlive.com
- Multilingual answering
- Yespatlive.com
Facts
- Service
- PATLive provides live call answering, live website chat, and outbound calling for businesses.patlive.com · 30 Sept 2026
- Human service
- PATLive says its live answering and chat services use real people and do not use AI or bots.patlive.com · 30 Sept 2026
- Availability
- Live answering and web chat are available 24 hours a day, 365 days a year, including weekends and holidays.patlive.com · 30 Sept 2026
- Included capabilities
- Every plan includes capabilities such as call screening and transfers, message taking, lead collection, appointment scheduling, emergency dispatch, and bilingual support.patlive.com · 30 Sept 2026
- Phone features
- The included web and mobile apps support call and message management, business calling and texting, call routing, and team users.patlive.com · 30 Sept 2026
- Reporting
- PATLive provides a reporting dashboard with interaction charts, recordings, filters, and data export.patlive.com · 30 Sept 2026
- Integrations
- Listed native integrations include Calendly, Google Calendar, MindBody, AgileCRM, BigCommerce, and Freshsales; AppFolio is listed as a Zapier integration.patlive.com · 30 Sept 2026
- Support
- Customers can contact Customer Care by phone, email, or chat to update call handling instructions; updates typically take 24 business hours, with urgent changes eligible for expedited handling.patlive.com · 30 Sept 2026
- Limits
- Monthly package minutes do not roll over, and overages are billed according to the selected plan.patlive.com · 30 Sept 2026
- Outbound calling
- Outbound calls are placed only from 8 a.m. to 6 p.m. Eastern Time, Monday through Friday, and are limited to people who opted in or have an existing business relationship with the customer.patlive.com · 30 Sept 2026
- HIPAA
- PATLive says HIPAA use requires a separately signed Business Associate Agreement, and warns that some configured communication channels may not meet HIPAA secure-transmission standards.patlive.com · 30 Sept 2026
- Who it serves
- PATLive lists businesses in sectors including legal, medical and wellness, home services, real estate, financial services, ecommerce, nonprofits, and IT and SaaS.patlive.com · 30 Sept 2026
Company
- Founded
- 1990patlive.com · 28 Sept 2026
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Sources
- patlive.com/pricing/· checked 30 Sept 2026
- patlive.com/platform/integrations/· checked 30 Sept 2026
- patlive.com/faqs/· checked 30 Sept 2026
- patlive.com/terms-of-use/· checked 30 Sept 2026
- patlive.com· checked 28 Sept 2026