Go Answer
Go Answer is a business answering service that combines 24/7 live virtual receptionists, web chat, and an AI virtual receptionist.
What Go Answer is
Go Answer is a business answering service that combines 24/7 live virtual receptionists, web chat, and an AI virtual receptionist. The AI can answer calls, collect caller details, route calls, take messages, transcribe conversations, schedule appointments, and respond to common questions. Live plans include call transfers, custom scripts, CRM integration, an account manager, and spam and robocall filtering. The service supports Android, iOS, web, and API access. Its mobile-app client portal displays call volume, duration, lead conversion, call status, minute use, and lead statistics. Go Answer lists integrations such as Clio, HubSpot, Salesforce, Zendesk, and Zapier, among others. The AI trial runs for 14 days, includes up to 500 minutes, and requires a credit card. The live answering trial ends after 14 days or 200 minutes, whichever comes first.
Good
- AI can schedule appointments and answer FAQs.
- Live plans include 24/7 answering and call transfer.
- Portal shows call and lead statistics.
- Integrations include Salesforce, HubSpot, and Zapier.
Watch out
- No free plan is listed.
- AI trial requires a credit card.
- Live trial ends at 200 minutes or 14 days.
Who it suits
Go Answer suits businesses that need phone answering, call routing, message taking, or appointment scheduling, including the listed legal, healthcare, home services, and real estate sectors. It may also fit teams that want live and AI reception options or connections to other business systems.
Verdict
Go Answer combines live and AI reception with chat, integrations, and call-management features. Check the monthly minute allowance and overage rate against your expected call volume before choosing a plan.
Plans and prices
From Go Answer's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Virtual Receptionist 100 | $175 a month | 100 Minutes · Overage: $1.75/min · $175 /month |
| Virtual Receptionist 200 | $300 a month | 200 Minutes · Overage: $1.75/min · $300 /month |
| Virtual Receptionist 300 | $345 a month | 300 Minutes · Overage: $1.50/min · $345 /month |
| Virtual Receptionist 500 | $550 a month | 500 Minutes · Overage: $1.50/min · $550 /month |
| Virtual Receptionist 750 | $825 a month | 750 minutes · $1.50 per minute overage · $825 per month |
| Virtual Receptionist 1000 | $1,100 a month | 1,000 minutes · $1.50 per minute overage · $1,100 per month |
| Virtual Receptionist 1700 | $1,870 a month | 1,700 minutes · $1.40 per minute overage · $1,870 per month |
| Virtual Receptionist 2500 | $2,750 a month | 2,500 minutes · $1.25 per minute overage · $2,750 per month |
| Virtual Receptionist 5000 | $5,500 a month | 5,000 minutes · $1.25 per minute overage · $5,500 per month |
| Virtual Receptionist 10000 | $11,000 a month | 10,000 minutes · $1.25 per minute overage · $11,000 per month |
The facts
Each one read from Go Answer's own pages, with the date it was checked.
What it does
- AI capabilities
- Its AI receptionist answers calls, captures caller information, routes calls, takes messages, transcribes calls, schedules appointments, and responds to FAQs.checked 7 Oct 2026
- API
- The maker says its API and Zapier can simplify workflows and connect the answering service with other systems.checked 7 Oct 2026
- Client portal
- Go Answer describes a proprietary client portal accessible through a mobile app for viewing call volume, duration, lead conversion, call status, minute usage, and lead statistics.checked 7 Oct 2026
- Integrations
- The integrations page names Clio, Growpath, LeadDocket, Law Ruler, Zapier, CasePeer, SmartAdvocate, Filevine, HubSpot, Housecall Pro, ServiceTitan, Zendesk, Twilio, Pipedrive, Calendly, Salesforce, and other services.checked 7 Oct 2026
- Live service features
- Live plans include 24/7 answering, live call transfer, custom scripting, CRM integration, an account manager, and spam and robocall filtering.checked 7 Oct 2026
- Security and privacy
- The maker describes its live agents as HIPAA-trained to handle protected health information in alignment with HIPAA requirements.checked 7 Oct 2026
- Service
- Go Answer provides 24/7 live virtual receptionists, web chat services, and an AI virtual receptionist.checked 7 Oct 2026
- Support
- The maker lists a support phone number of 888-521-7150.checked 7 Oct 2026
- Target customers
- The maker lists law firms, small businesses, home services, healthcare, real estate, retail and ecommerce, finance, education, and franchises as customer segments.checked 7 Oct 2026
Money
- AI trial
- The AI receptionist trial lasts 14 days, includes up to 500 minutes, requires a credit card, and does not charge until the trial ends.checked 7 Oct 2026
- Billing limit
- Live plans are based on monthly receptionist minutes and use per-second billing for overages; the maker says there are no setup fees.checked 7 Oct 2026
- Live trial
- The live answering trial is offered for 14 days or 200 minutes, whichever comes first.checked 7 Oct 2026
- Plan terms
- Live and AI receptionist services are month-to-month, and the maker says customers can change plans or cancel at any time.checked 7 Oct 2026
The company
- Company background
- Go Answer says it was founded by a family of entrepreneurs and identifies New York as its headquarters, with contact centers in St. Lucia and Belize.checked 7 Oct 2026
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