Go Answer

C
C tier on Virtual Receptionist ServicesScore 6.4 · #4 of 35
Android app
Yes
Free plan
Trial only
Paid plans from
$175/mo
Runs on
Android, api, iOS, Web
goanswer.io
The Go Answer homepage

Summary

Go Answer is a business answering service that combines 24/7 live virtual receptionists, web chat, and an AI virtual receptionist. The AI can answer calls, collect caller details, route calls, take messages, transcribe conversations, schedule appointments, and respond to common questions. Live plans include call transfers, custom scripts, CRM integration, an account manager, and spam and robocall filtering. The service supports Android, iOS, web, and API access. Its mobile-app client portal displays call volume, duration, lead conversion, call status, minute use, and lead statistics. Go Answer lists integrations such as Clio, HubSpot, Salesforce, Zendesk, and Zapier, among others. Live plans start at $175/mo for 100 minutes, with overages at $1.75 per minute on that plan; there are no setup fees. The AI trial runs for 14 days, includes up to 500 minutes, and requires a credit card. The live answering trial ends after 14 days or 200 minutes, whichever comes first.

Who it is for

Go Answer suits businesses that need phone answering, call routing, message taking, or appointment scheduling, including the listed legal, healthcare, home services, and real estate sectors. It may also fit teams that want live and AI reception options or connections to other business systems.

What is good

  • AI can schedule appointments and answer FAQs.
  • Live plans include 24/7 answering and call transfer.
  • Portal shows call and lead statistics.
  • Integrations include Salesforce, HubSpot, and Zapier.

What to know first

  • No free plan is listed.
  • Live plans start at $175/mo.
  • AI trial requires a credit card.
  • Live trial ends at 200 minutes or 14 days.

Verdict

Go Answer combines live and AI reception with chat, integrations, and call-management features. Check the monthly minute allowance and overage rate against your expected call volume before choosing a plan.

Go Answer plans and pricing

All plans
Virtual Receptionist 100 $175/mo $175 /month 100 Minutes · Overage: $1.75/min goanswer.io · 7 Oct 2026
Virtual Receptionist 200 $300/mo $300 /month 200 Minutes · Overage: $1.75/min goanswer.io · 7 Oct 2026
Virtual Receptionist 300 $345/mo $345 /month 300 Minutes · Overage: $1.50/min goanswer.io · 7 Oct 2026
Virtual Receptionist 500 $550/mo $550 /month 500 Minutes · Overage: $1.50/min goanswer.io · 7 Oct 2026
Virtual Receptionist 750 $825/mo $825 per month 750 minutes · $1.50 per minute overage goanswer.io · 7 Oct 2026
Virtual Receptionist 1000 $1,100/mo $1,100 per month 1,000 minutes · $1.50 per minute overage goanswer.io · 7 Oct 2026

Compared on virtual receptionist services

Free plan
Nogoanswer.io
Paid from
$175/mogoanswer.io
Answering mode
hybridgoanswer.io
Included minutes
100 minutes/mogoanswer.io
Call qualification
Yesgoanswer.io
Message taking
Yesgoanswer.io
Call routing
Yesgoanswer.io
Appointment scheduling
Yesgoanswer.io
Multilingual answering
Yesgoanswer.io

Facts

Service
Go Answer provides 24/7 live virtual receptionists, web chat services, and an AI virtual receptionist.goanswer.io · 7 Oct 2026
AI capabilities
Its AI receptionist answers calls, captures caller information, routes calls, takes messages, transcribes calls, schedules appointments, and responds to FAQs.goanswer.io · 7 Oct 2026
AI trial
The AI receptionist trial lasts 14 days, includes up to 500 minutes, requires a credit card, and does not charge until the trial ends.goanswer.io · 7 Oct 2026
Live trial
The live answering trial is offered for 14 days or 200 minutes, whichever comes first.goanswer.io · 7 Oct 2026
Live service features
Live plans include 24/7 answering, live call transfer, custom scripting, CRM integration, an account manager, and spam and robocall filtering.goanswer.io · 7 Oct 2026
Integrations
The integrations page names Clio, Growpath, LeadDocket, Law Ruler, Zapier, CasePeer, SmartAdvocate, Filevine, HubSpot, Housecall Pro, ServiceTitan, Zendesk, Twilio, Pipedrive, Calendly, Salesforce, and other services.goanswer.io · 7 Oct 2026
API
The maker says its API and Zapier can simplify workflows and connect the answering service with other systems.goanswer.io · 7 Oct 2026
Client portal
Go Answer describes a proprietary client portal accessible through a mobile app for viewing call volume, duration, lead conversion, call status, minute usage, and lead statistics.goanswer.io · 7 Oct 2026
Security and privacy
The maker describes its live agents as HIPAA-trained to handle protected health information in alignment with HIPAA requirements.goanswer.io · 7 Oct 2026
Plan terms
Live and AI receptionist services are month-to-month, and the maker says customers can change plans or cancel at any time.goanswer.io · 7 Oct 2026
Billing limit
Live plans are based on monthly receptionist minutes and use per-second billing for overages; the maker says there are no setup fees.goanswer.io · 7 Oct 2026
Target customers
The maker lists law firms, small businesses, home services, healthcare, real estate, retail and ecommerce, finance, education, and franchises as customer segments.goanswer.io · 7 Oct 2026
Support
The maker lists a support phone number of 888-521-7150.goanswer.io · 7 Oct 2026
Company background
Go Answer says it was founded by a family of entrepreneurs and identifies New York as its headquarters, with contact centers in St. Lucia and Belize.goanswer.io · 7 Oct 2026

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