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Signius Communications

Signius Communications provides round-the-clock live answering and outsourced call center services for businesses.

Place
#11 of 36
Score
6.8
Signius Communications's website

What Signius Communications is

Signius Communications provides round-the-clock live answering and outsourced call center services for businesses. Its human answering plans can take messages, qualify calls, route callers, schedule appointments, and provide multilingual answering. Businesses can tailor plans and call scripts to their requirements. Messages can be delivered by email, text, digital paging, or alpha paging, and are logged in a secure online account. Authorized staff can use the client portal to review messages, add notes, manage on-call schedules, pay bills, and view call analytics. An interactive voice response system can play recorded answers or route callers to a live agent. Medical answering includes HIPAA-compliant after-hours and overflow support, with integrations listed for Google Calendar, Calendly, Setmore, and EHR/EMR systems. Plans are month-to-month: Starter is $45 a month with 0 minutes included and $1.35 per additional minute; Pro is $170 a month with 125 minutes and $1.25 per additional minute; Premier is $280 a month with 225 minutes and $1.25 per additional minute. A 7-day free trial requires no credit card or deposit.

Good

  • Human answering includes call qualification and routing.
  • Call scripts and plans can be customized.
  • Medical service includes HIPAA-compliant after-hours coverage.
  • Portal includes schedules, messages, billing, and call analytics.
  • Seven-day trial has no credit card or deposit requirement.

Watch out

  • No free plan is listed.
  • Starter includes 0 minutes per month.
  • Additional minutes cost $1.25 or $1.35 each.
  • Plans are billed by full months.

Who it suits

Signius suits organizations that need live call answering, from small businesses and medical practices to large companies. Its medical coverage and customizable scripts may suit teams with specific after-hours or call-handling needs.

Verdict

Signius combines live answering, call handling, and a portal for managing messages and schedules. Check included minutes and per-minute charges against expected call volume before choosing a plan.

Plans and prices

From Signius Communications's own pricing page, checked 3 Oct 2026.

All about pricing
PlanPriceWhat it gives you
starter$45 a monthIncludes 0 Minutes · $1.35 per additional minute · Per month
pro$170 a monthIncludes 125 Minutes · $1.25 per additional minute · Per month
premier$280 a monthIncludes 225 Minutes · $1.25 per additional minute · Per month

The facts

Each one read from Signius Communications's own pages, with the date it was checked.

What it does

Client portal
The secure online client portal lets authorized team members review messages, add notes, manage on-call schedules, pay bills, and view call analytics.checked 3 Oct 2026
Contracts
Answering plans are month-to-month and billed by full months rather than 28-day cycles.checked 3 Oct 2026
Coverage
The company describes itself as 100% US-based and says it has 12 locations across the US.checked 3 Oct 2026
Custom service
Answering plans and call scripts can be customized to fit client requirements.checked 3 Oct 2026
Healthcare
Signius offers HIPAA-compliant medical answering with after-hours coverage and overflow support.checked 3 Oct 2026
Intended customers
The company describes serving organizations ranging from small businesses and medical practices to Fortune 500 companies.checked 3 Oct 2026
IVR
The interactive voice response system can provide recorded answers or route callers to a live agent.checked 3 Oct 2026
Message delivery
Answering plan messages can be delivered by email, text, digital paging, or alpha paging, and are logged in the secure online account.checked 3 Oct 2026
Portal access
The client portal is accessible from a computer, smartphone, or tablet with an internet or data connection.checked 3 Oct 2026
Scheduling integrations
The medical service page lists Google Calendar, Calendly, and Setmore, and says it can integrate with EHR/EMR systems and other scheduling platforms.checked 3 Oct 2026
Secure messaging
Its secure messaging offering uses encryption and supports password protection, critical message alerts with timestamped audit trails, and read receipts.checked 3 Oct 2026
Service
Signius provides 24/7 live answering and outsourced call center services for businesses.checked 3 Oct 2026
Support
The site lists customer service at 800-295-7000 and says portal users can get help from a technician.checked 3 Oct 2026

The company

Founded
1929checked 28 Sep 2026
Headquarters
Mobile, Alabama, United Stateschecked 28 Sep 2026

Money

Trial
The company offers a 7-day free trial with no credit card, deposit, or obligation.checked 3 Oct 2026

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