AnswerConnect
AnswerConnect provides live virtual receptionists who answer business calls and offer customer service 24/7/365.
What AnswerConnect is
AnswerConnect provides live virtual receptionists who answer business calls and offer customer service 24/7/365. Agents can take messages, route calls, qualify leads, and book appointments. The company says callers speak with real people rather than bots, and that receptionists receive training tailored to clients’ industries, including legal, healthcare, and franchise businesses. Customers can view messages, usage, and account settings through the Client Web Access portal. Listed integrations include Salesforce, Microsoft Teams, Zoho, Slack, Zendesk, HubSpot, Setmore, and Zapier. With Setmore, agents can see available services and time slots against calendar information synchronized in real time. The mobile app lets users view messages, call or text clients, add notes and reminders, replay call recordings, and set availability. The Entry plan costs $350 a month for 200 minutes and has a $49.99 setup fee; additional minutes cost $2.50 each. The first 30 interactions under 30 seconds per billing cycle are not charged, and all interactions are rounded up and billed in one-minute increments.
Good
- Live receptionist service is available 24/7/365.
- Agents can route calls, qualify leads, and book appointments.
- The mobile app supports messages, notes, reminders, and recordings.
- Listed integrations include Salesforce, HubSpot, and Setmore.
Watch out
- The Entry plan costs $350 a month.
- Entry has a $49.99 setup fee.
- Additional Entry minutes cost $2.50 each.
- Calls are rounded up and billed in one-minute increments.
Who it suits
AnswerConnect suits businesses that want people to answer calls, handle messages, qualify leads, or book appointments. Its stated industry training includes legal, healthcare, and franchise businesses.
Verdict
AnswerConnect pairs around-the-clock human call answering with message handling, routing, lead qualification, and appointment booking. Review the included minutes, setup fee, and per-minute billing terms when choosing a plan.
Plans and prices
From AnswerConnect's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Entry | $350 a month | Real people, 24/7 · Basic scripting · CRM integrations · Desktop & mobile app · 200 minutes; + $49.99 setup fee; $2.50 per additional minute |
| Growth | $395 a month | Real people, 24/7 · Customizable scripting · CRM integrations · Desktop & mobile app · Live Chat · 300 minutes; no setup fee; $1.85 per additional minute |
| Standard | $575 a month | Real people, 24/7 · Customizable scripting · CRM integrations · Desktop & mobile app · Live Chat · 400 minutes; + $49.99 setup fee; $1.85 per additional minute |
The facts
Each one read from AnswerConnect's own pages, with the date it was checked.
Where it runs
- Appointment scheduling
- The Setmore integration lets agents see available time slots and services, with calendar information synchronized in real time.checked 30 Sep 2026
- Mobile app
- The app lets users view messages, call or text clients, add notes and reminders, replay call recordings, and set their availability.checked 30 Sep 2026
What it does
- Availability
- Its virtual receptionist team provides customer service 24/7/365.checked 30 Sep 2026
- Call handling
- Receptionists can take messages, route calls, qualify leads, and book appointments.checked 30 Sep 2026
- Contract flexibility
- AnswerConnect says it has no fixed contract and customers can upgrade or downgrade plans anytime.checked 30 Sep 2026
- Human agents
- The company says callers speak with real people rather than automated voices or bots.checked 30 Sep 2026
- Industry support
- AnswerConnect says its receptionists receive specialist training tailored to clients’ industries and names legal, healthcare, and franchise businesses among the small businesses it serves.checked 30 Sep 2026
- Integrations
- The integrations page lists Salesforce, Microsoft Teams, Zoho, Slack, Zendesk, HubSpot, Setmore, and Zapier among its integrations.checked 30 Sep 2026
- Integration setup
- Customers can set up integrations using the desktop app or contact support; AnswerConnect also says it can integrate with many other apps and CRMs through Zapier.checked 30 Sep 2026
- Portal
- The Client Web Access portal lets customers view messages, usage, and account settings.checked 30 Sep 2026
- Security
- AnswerConnect says the app uses encrypted chats and SSL encryption to protect video data.checked 30 Sep 2026
- Service
- AnswerConnect provides live virtual receptionists who answer calls on behalf of businesses.checked 30 Sep 2026
- Support
- The company says customers can contact its support team by phone or email for help with the app.checked 30 Sep 2026
Money
- Billing limits
- The page says the first 30 interactions under 30 seconds per billing cycle are not charged and all interactions are rounded up and billed in one-minute increments.checked 30 Sep 2026
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