AnswerConnect
6.5#16 in virtual receptionist servicesFrom $350 a monthAndroidiOSWeb
VisitAnswerConnect vs MAP Communications
MAP Communications
7.5#1 in virtual receptionist servicesFrom $179 a monthAndroidiOSWeb
VisitWhat both publish
| Fact | AnswerConnect | MAP Communications |
|---|---|---|
| Appointment scheduling | The Setmore integration lets agents see available time slots and services, with calendar information synchronized in real time. | Agents can maintain calendars, schedule appointments and send appointment reminders. |
| Integrations | The integrations page lists Salesforce, Microsoft Teams, Zoho, Slack, Zendesk, HubSpot, Setmore, and Zapier among its integrations. | The website names Calendly, Google Calendar, Clio, Rocket Matter, HubSpot, Salesforce and Zapier integrations, plus healthcare connections including Athenahealth, TigerConnect, Epic and Mobile Heartbeat. |
| Mobile app | The app lets users view messages, call or text clients, add notes and reminders, replay call recordings, and set their availability. | MAP says its answering-service app is available for iPhone and Android and shows messages, orders and appointments. |
| Security | AnswerConnect says the app uses encrypted chats and SSL encryption to protect video data. | Map states that it is HIPAA compliant, HITRUST certified, SOC 2 certified, and PCI-DSS compliant. |
AnswerConnect plans
- Entry$350 a month
- Growth$395 a month
- Standard$575 a month
MAP Communications plans
- Pay As You Go$49 a month
- Business$179 a month
- Enterprise$339 a month
- Premium$649 a month
Pick AnswerConnect if…
AnswerConnect suits businesses that want people to answer calls, handle messages, qualify leads, or book appointments. Its stated industry training includes legal, healthcare, and franchise businesses.
Pick MAP Communications if…
You want what its maker publishes above — check its page for the details.