Bruin for Customer Success uses customer data to help teams assess account health, churn risk, expansion opportunities, and renewal forecasts.
Alternatives to Muntri
Muntri brings revenue work into one system, connecting marketing, sales, customer success, enablement, RevOps and automation around a shared record. Its pipeline offers kanban, table and waterfall views, AI deal-health scoring and next-best actions. Forecasting covers weighted pipeline, AI predictions and team roll-ups, while support tools include SLA tracking, AI triage, drafted replies for human review, a help center and customer portal. Customers can choose among AI…
AccountLens is an open-source product analytics platform for B2B Customer Success teams.
GainTrace is customer success software for B2B SaaS teams.
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Dimension Labs
Dimension Labs connects customer conversations with business metrics to help teams investigate changes in those metrics.
Free planWebAPISelf-hosted6.7From $999 a month - 5

CSI Pro
CSI Pro is a browser-based customer success tool for assessing renewal risk and preparing account materials.
Free planWeb6.6$29 one-time - 6

CSSignal
CSSignal is a web-based customer success intelligence platform that brings account health, stakeholder details, renewals, and churn analysis together.
Web6.5From $129 a month - 7

Successifier
Successifier connects customer data for SaaS teams, builds health scores, and surfaces growth opportunities and churn risks.
WebAPI6.4From $79 a month - 8

Custify
Custify is customer success software for B2B SaaS businesses and customer success managers.
WebAPI6.3 - 9

CSHUBB
CSHUBB is a web-based customer success intelligence platform for managing accounts, revenue, pipeline, playbooks, success plans, AI tools, and alerts in one workspace.
Web6.2From ₹26,999 a month - 10
SmartKarrot
SmartKarrot is a SaaS customer success platform for B2B organizations, built for teams managing onboarding, adoption, retention and revenue growth.
WebAPI6.2From $15,000 a year - 11

Chief
Chief connects business tools and knowledge to prepare work for B2B sales and customer success teams to review and approve.
Web6.1From $150 a month - 12

Vitally
Vitally is an AI-powered Customer Success workspace that brings customer data, teams, and customers into one platform.
WebAPI6.0 - 135.9From $399 a month
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Skalin
Skalin is a customer success platform for B2B SaaS teams that brings customer information into one record and uses it to guide follow-up.
WebAPI5.9 - 15

Hook
Hook is an AI machine-learning app for revenue teams that analyzes customer behavior and external sources to recommend next steps for each account.
WebAPI5.8 - 165.8
- 17

ClientSuccess
ClientSuccess is a web-based customer success platform for managing relationships, reducing churn and growing customer revenue.
Web5.7 - 18
Gainsight Customer Success
AndroidiOSWeb5.7 - 19

Planhat
WebAPI5.7 - 20

ChurnZero
Web4.9


