People.ai Forecasting
People.ai Forecasting is now Backstory, with the same product and team under the new company identity.
What People.ai Forecasting is
People.ai Forecasting is now Backstory, with the same product and team under the new company identity. Backstory gives revenue teams context on deals, accounts, and customer interactions for pipeline and revenue decisions. Forecasting, waterfall charts, and risk headlines indicate which opportunities are solid, slipping, or cooling. Opportunity qualification scores deals against MEDDPICC and ties each line to a meeting or email. The platform captures emails, meetings, calls, and chats automatically, then matches them to accounts and opportunities. Listed integrations include Salesforce, Microsoft Dynamics, Oracle, Google Workspace, Microsoft 365, Zoom, Webex, Microsoft Teams, Google Meet, Gong, and Slack. Its MCP server connects data to Claude, ChatGPT, Microsoft Copilot, Google Gemini, and n8n. Backstory can connect multiple CRMs simultaneously and show their activity together. It is available through the web and an API, with custom paid pricing on request and no free plan. The maker targets CROs and VPs of Sales, says most teams go live in 2–4 weeks, and says two years of deal history are analyzed on day one. Data is not used to train base models.
Good
- Forecasting includes waterfall charts and risk headlines
- Scores opportunities against MEDDPICC
- Automatically captures customer activities
- Connects multiple CRMs in one view
- Offers broad business-tool integrations
Watch out
- No free plan
- Pricing is available only on request
- Full access is tied to connected customer-facing people
- Requires connected customer and activity data
Who it suits
Backstory is built for CROs and VPs of Sales responsible for revenue commitments, pipeline calls, and strategy. It suits teams connecting multiple CRMs and customer-interaction sources.
Verdict
Backstory combines activity capture, opportunity qualification, forecasting, and multi-CRM context for revenue leaders. Its custom pricing and broad integration set are aimed at organisations managing complex sales data.
Plans and prices
From People.ai Forecasting's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Custom pricing | Priced on request | pay for connected customer-facing people and answers consumed · viewers require no seat · full product for everyone · Quote tailored to your team |
The facts
Each one read from People.ai Forecasting's own pages, with the date it was checked.
What it does
- AI access
- Its MCP server connects Backstory data to Claude, ChatGPT, Microsoft Copilot, Google Gemini, and n8n.checked 9 Oct 2026
- AI data use
- Backstory says customer data is never used to train or fine-tune base models, and AI features can be disabled at the tenant level.checked 9 Oct 2026
- Automated activity capture
- Backstory automatically captures emails, meetings, calls, and chats and matches them to accounts and opportunities.checked 9 Oct 2026
- Forecasting
- The platform includes forecasting, waterfall charts, and risk headlines to show which pipeline is real, slipping, or cooling.checked 9 Oct 2026
- Getting started
- The maker says most teams go live in 2–4 weeks and Backstory analyzes two years of deal history on day one.checked 9 Oct 2026
- Integrations
- The maker lists Salesforce, Microsoft Dynamics, Oracle, Google Workspace, Microsoft 365, Zoom, Webex, Microsoft Teams, Google Meet, Gong, and Slack integrations.checked 9 Oct 2026
- Multiple CRMs
- Backstory says it can connect to multiple CRMs simultaneously and show sales activity across them in one view.checked 9 Oct 2026
- Opportunity qualification
- It scores opportunities against MEDDPICC and backs each line with a meeting or email.checked 9 Oct 2026
- Purpose
- Backstory gives revenue teams context on deals, accounts, and customer interactions to help spot risk and make revenue decisions.checked 9 Oct 2026
- Security certifications
- The trust page states that Backstory has five active certifications audited annually, and lists SOC 2 Type II, ISO 27001, GDPR, and CCPA among its security and compliance credentials.checked 9 Oct 2026
- Support
- The maker provides a help center with collections for getting started, activity capture, forecasting, integrations, administration, and API.checked 9 Oct 2026
- Target users
- Backstory says it is built for CROs and VPs of Sales who own revenue commitments, pipeline calls, and revenue strategy.checked 9 Oct 2026
The company
- Company identity
- The company says People.ai is now Backstory, with the same product and team.checked 9 Oct 2026
