MuniBilling
- Android app
- Yes
- Free plan
- No
- Runs on
- Android, iOS, Web
Summary
MuniBilling is cloud-based utility billing software for metered and non-metered services and fees. It supports water, wastewater, electric, gas, propane, recycling, waste, internet, cable, stormwater, irrigation, solar, sub-metered services, and other billable services. Billing rules can combine rates and tiers with different taxes and fees, and support recurring or one-time charges. Cycles can run weekly, monthly, quarterly, semi-annually, or annually. Real-time reporting covers accounts receivable, billing, meters, and payments. Customers can pay online through the portal using eCheck, ACH, or major credit cards. Standard meter integrations include Neptune, Badger, Sensus, Itron, and Aclara; other meter brands should be discussed with the solutions team before implementation. Data exchange with other applications uses import and export files configured with the implementation team. MuniBilling serves municipalities, multi-family properties, higher education, and private utility entities. Pricing involves a one-time setup and training fee plus a recurring monthly charge based on the number of service locals billed; no public price is stated.
Who it is for
MuniBilling suits municipalities, multi-family properties, higher education institutions, and private utility entities that bill for metered or non-metered services. Its billing options cover a wide range of utility types.
What is good
- Supports metered and non-metered billing
- Billing cycles range from weekly to annual
- Portal accepts eCheck, ACH, and major credit cards
- Customer accounts can have configurable user permissions
- MuniReadPro can capture readings offline
What to know first
- Pricing depends on service locals billed
- Other meter brands require discussion before implementation
- Data exchange uses configured import and export files
Verdict
MuniBilling covers billing, reporting, and online payments across many utility types. Buyers should account for its setup and training fee, recurring charge, and implementation process for data exchange.
MuniBilling plans and pricing
All plansCompared on utility billing software
- Utility types
- water, wastewater, electric, gas, propane, recycling, waste, internet, cable, stormwater, irrigation, solar, sub-metered services, and other billable servicesmunibilling.com
- Billing model
- mixedmunibilling.com
- Rate management
- Yesmunibilling.com
- Meter data import
- Yesmunibilling.com
- Payment processing
- Yesmunibilling.com
- Autopay
- Yesmunibilling.com
- Customer account portal
- Yesmunibilling.com
Facts
- Purpose
- MuniBilling is cloud-based utility billing software that bills for services and fees, including metered and non-metered services.munibilling.com · 29 Sept 2026
- Billing rules
- The billing engine supports unlimited rates and tiers, different taxes and fees, and recurring or one-time charges.munibilling.com · 29 Sept 2026
- Billing schedules
- Billing cycles can be weekly, monthly, quarterly, semi-annual, or annual.munibilling.com · 29 Sept 2026
- Reporting
- Real-time reporting covers accounts receivable, billing, meters, and payments.munibilling.com · 29 Sept 2026
- Integrations
- Standard meter integrations include Neptune, Badger, Sensus, Itron, and Aclara; other meter brands should be discussed with the solutions team before implementation.munibilling.com · 29 Sept 2026
- Data exchange
- MuniBilling shares data with other applications through import and export file processes configured with its implementation team.munibilling.com · 29 Sept 2026
- Payments
- The customer portal supports online payments through Nuvei, and the site describes eCheck, ACH, and major credit cards as payment options.munibilling.com · 29 Sept 2026
- Security
- The customer portal page states that it uses PCI DSS compliance for financial transactions.munibilling.com · 29 Sept 2026
- Hosting and backups
- MuniBilling says its servers are hosted on Google Cloud Platform and data is continuously backed up to separate servers in different U.S.-based power-grid locations.munibilling.com · 29 Sept 2026
- User access
- The FAQ says customers can have as many user logins as needed, with configurable permissions.munibilling.com · 29 Sept 2026
- Support
- The FAQ lists email and phone support Monday through Friday, 9 AM to 5 PM EST, and says the recurring monthly charge includes unlimited support.munibilling.com · 29 Sept 2026
- Target organizations
- The product page describes solutions for municipalities, multi-family properties, higher education, and private utility entities.munibilling.com · 29 Sept 2026
- Mobile meter reading
- MuniReadPro is described as a mobile meter-reading application that can capture readings without network connectivity.munibilling.com · 29 Sept 2026
Company
- Founded
- 2007munibilling.com · 28 Sept 2026
- Headquarters
- Greensboro, North Carolina, United Statesmunibilling.com · 28 Sept 2026
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Sources
- munibilling.com/software· checked 29 Sept 2026
- munibilling.com/faqs· checked 29 Sept 2026
- munibilling.com/software/customerportal· checked 29 Sept 2026