Utilities Group
C
C tier on Utility Billing SoftwareScore 5.5 · #27 of 28
- Android app
- Yes
- Free plan
- No
- Paid plans from
- A$0.80/mo
- Runs on
- Android, api, iOS, Web
Summary
Utilities Group is ranked #27 of 28 in utility billing software on Everything Xiaomi. It runs on Android, API, iOS, Web. There is no free plan. Paid plans start at A$0.80/mo.
Utilities Group plans and pricing
All plansGrowth A$0.80/mo per active service / month Unlimited active services · Dual vertical (Telco + Utilities) · Custom rating engine rules · AI agent operator console · Priority support + named CSM · 99.9% SLA utilitiesgroup.com.au · 8 Oct 2026
Starter A$1.20/mo per active service / month Up to 10,000 active services · Single vertical (Telco or Utilities) · Standard rating templates · White-labelled customer portal · Email + portal support · AER or TCP compliance toolkit utilitiesgroup.com.au · 8 Oct 2026
Enterprise Not published volume-tiered, committed Dedicated single-tenant deployment · Australian data residency controls · Custom SLAs and disaster recovery · On-prem connectors and VPCs · 24/7 named on-call engineers utilitiesgroup.com.au · 8 Oct 2026
Compared on utility billing software
- Free plan
- Noutilitiesgroup.com.au
- Utility types
- electricity, gas, solar, batteries, EV charging and VPPsutilitiesgroup.com.au
- Billing model
- mixedutilitiesgroup.com.au
- Rate management
- Yesutilitiesgroup.com.au
- Meter data import
- Yesutilitiesgroup.com.au
- Payment processing
- Yesutilitiesgroup.com.au
- Customer account portal
- Yesutilitiesgroup.com.au
Facts
- Product
- Utilities Group is an AI-native billing platform for telco, utilities and data centre operators.utilitiesgroup.com.au · 8 Oct 2026
- Rating and billing
- The platform rates interval data, call-detail records, rack power and GPU-hour usage, and generates invoices with AI-written explanations.utilitiesgroup.com.au · 8 Oct 2026
- Customer portal
- Its white-labelled customer portal and mobile app provide usage insights, payment plans, plan changes and hardship requests.utilitiesgroup.com.au · 8 Oct 2026
- AI agents
- The platform provides supervised AI agents for tasks including dispute handling, collections, hardship triage, meter-read validation and tariff optimisation.utilitiesgroup.com.au · 8 Oct 2026
- Integrations
- The maker lists REST APIs, webhooks, SFTP and event streams, plus integrations for systems including MSATS/B2B, NBN Co, finance, CRM and support platforms.utilitiesgroup.com.au · 8 Oct 2026
- Security and privacy
- The maker says customer data is hosted in Australia and is never used to train foundation models; Enterprise offers single-tenant deployment and data residency controls.utilitiesgroup.com.au · 8 Oct 2026
- AI oversight
- The maker says agent actions are explainable and auditable, and that human approval is required for actions affecting money or customer dignity.utilitiesgroup.com.au · 8 Oct 2026
- Compliance
- The platform says it supports AER Retail Code, TCP Code, Privacy Act, life support, disconnection safeguards and hardship obligations.utilitiesgroup.com.au · 8 Oct 2026
- Support
- Starter includes email and portal support, Growth includes priority support and a named customer success manager, and Enterprise includes 24/7 named on-call engineers.utilitiesgroup.com.au · 8 Oct 2026
- Onboarding
- The maker says onboarding is guided, most retailers go live in about 90 days, and a self-serve sandbox is on the roadmap.utilitiesgroup.com.au · 8 Oct 2026
- Intended customers
- The platform is aimed at challenger and established retailers, large retailers, gentailers, carriers and data centre operators.utilitiesgroup.com.au · 8 Oct 2026
- Pricing limits
- Pricing is indicative, subject to a formal proposal, and minimum commercial terms apply; the maker says AI functionality is included in every plan with no per-agent fees.utilitiesgroup.com.au · 8 Oct 2026
Best Utilities Group alternatives
See all 20
Where it ranks on Everything Xiaomi
Is Utilities Group yours?
Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.
Sources
- utilitiesgroup.com.au· checked 8 Oct 2026
- utilitiesgroup.com.au/agentic· checked 8 Oct 2026
- utilitiesgroup.com.au/pricing· checked 8 Oct 2026
- utilitiesgroup.com.au/about· checked 8 Oct 2026