Cogsdale CSM Utility Billing
- Android app
- Yes
- Free plan
- No
- Runs on
- Android, iOS
Summary
Cogsdale CSM Utility Billing is paid software for utility billing, with pricing available on request. It supports electric, telecommunications, water, wastewater, stormwater, sewer, gas, refuse, internet, telephone, and cable services. Its listed capabilities include rate management, meter data import, payment processing, and a customer account portal. Billing is described as mixed, without further detail on the available billing approaches. The listed platforms are iOS and Android. Cogsdale is headquartered in Ottawa, Ontario, Canada. For organizations considering it, the facts identify a broad range of utility types and core billing-related functions, but do not specify integration options, deployment details, or how the mixed billing model works. Buyers will need to request pricing and clarify those operational details with the provider.
Who it is for
It suits utility providers seeking rate management, meter data import, payment processing, and a customer account portal. The listed utility types range from water and electricity to telecommunications and refuse services.
What is good
- Supports a wide range of utility types
- Includes rate management
- Can import meter data
- Payment processing is available
- Includes a customer account portal
What to know first
- Paid pricing is available on request
- Listed platforms are limited to iOS and Android
- Mixed billing model is not detailed
Verdict
Cogsdale CSM Utility Billing lists core billing capabilities across many utility types. Ask the provider about pricing and what the mixed billing model includes.
Cogsdale CSM Utility Billing plans and pricing
All plansCompared on utility billing software
- Utility types
- electric, telecommunications, water, wastewater, stormwater, sewer, gas, refuse, internet, telephone, cablecogsdale.com
- Billing model
- mixedcogsdale.com
- Rate management
- Yescogsdale.com
- Meter data import
- Yescogsdale.com
- Payment processing
- Yescogsdale.com
- Customer account portal
- Yescogsdale.com
Facts
- Purpose
- Cogsdale CSM provides convergent billing for utility services including electric, water, wastewater, sewer, gas, refuse, internet, telephone and cable.cogsdale.com · 8 Oct 2026
- Customer service tools
- The product includes consolidated customer and premise information, activity history, payment arrangements, customer information reports, document management, and data security and compliance capabilities.cogsdale.com · 8 Oct 2026
- Billing
- CSM supports flexible rates, unlimited routes, multiple billing plans, and complex bills for multiple services.cogsdale.com · 8 Oct 2026
- Net metering
- CSM calculates net energy consumption and supports bill credits or rebates, multiple time-of-use rates, and multiple net meter types.cogsdale.com · 8 Oct 2026
- Payment security
- Cogsdale describes its payment processing capabilities as PCI-compliant and says standard real-time APIs support integration with payment channels.cogsdale.com · 8 Oct 2026
- Collections
- Collections tools cover overdue and delinquent payments, payment arrangements and extensions, collection agency exports, and bad debt or write-offs.cogsdale.com · 8 Oct 2026
- Customer communications
- CSM supports customer communications by email, SMS, and electronic copies, including bills and collection or payment arrangement notifications.cogsdale.com · 8 Oct 2026
- Meter data
- The add-on MeterSense Meter Data Management system integrates with leading AMI systems to manage and interpret smart meter data.cogsdale.com · 8 Oct 2026
- Integrations
- Cogsdale says it uses web services for automated integrations and identifies AMI, MDM, mobile apps, IVR, permits, and city management as complementary solution areas.cogsdale.com · 8 Oct 2026
- API
- Cogsdale's API is described as RESTful, using tokenized security and JSON, with endpoints for account and customer management, payments, charges, deposits, and service orders.cogsdale.com · 8 Oct 2026
- Cloud hosting
- Cogsdale offers managed cloud hosting with a stated 99.9%+ uptime guarantee, daily backup and restore to a secondary location, and a Tier 3+ data center facility.cogsdale.com · 8 Oct 2026
- SaaS delivery
- Cogsdale describes its SaaS service as running on Microsoft Azure with geo-redundancy, security, and support for installation, upgrades, and maintenance.cogsdale.com · 8 Oct 2026
- Support
- Cogsdale offers functional and technical support services, and describes its support staff as experienced with mission-critical high-availability systems.cogsdale.com · 8 Oct 2026
- Intended customers
- Cogsdale describes its solutions as serving utilities, local government agencies and municipalities, and investor-owned companies.cogsdale.com · 8 Oct 2026
Company
- Headquarters
- Ottawa, Ontario, Canadacogsdale.com · 28 Sept 2026
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Sources
- cogsdale.com/csm-utility-billing· checked 8 Oct 2026
- cogsdale.com/csm-utility-billing/csm· checked 8 Oct 2026
- cogsdale.com/about-us/our-partners· checked 8 Oct 2026
- cogsdale.com/api· checked 8 Oct 2026
- cogsdale.com/managed-services/cloud-hosting· checked 8 Oct 2026
- cogsdale.com/saas-security· checked 8 Oct 2026
- cogsdale.com/professional-services/technical-support· checked 8 Oct 2026
- cogsdale.com/about-us· checked 8 Oct 2026