AMCS Utility Billing
- Android app
- Not listed
- Free plan
- No
- Runs on
- Web
Summary
AMCS Utility Billing is a cloud-based contract and billing solution for utility providers. Its billing engine rates and bills high volumes of records, while customer information tools give staff a view of complete customer accounts. It imports meter readings in varied formats and applies customer contract specifications, with support for multiple tariffs and time intervals. The system creates customised invoices for email or mailing through a vetted print house. Customers can view statements, pay online, and submit service requests through a branded portal; other payment options include phone, autopay, and mail. AMCS describes the product for electricity, water, gas, air conditioning, and telecommunications utilities. In Australia, it is AEMO Certified and automates electricity market hub communications, including importing NEM12 and NEM13 data. The cloud SaaS delivery is described as allowing staff to work away from the office and avoiding downtime for upgrades. Pricing is available on request.
Who it is for
It suits utility providers that need billing, meter-read processing, customer accounts, and payment options in one system. Australian electricity-market users may value its stated AEMO certification and NEM data imports.
What is good
- Processes multiple tariffs, time intervals, and meter reads.
- Branded portal supports statements, payments, and service requests.
- Accepts online, phone, autopay, and mailed payments.
- Supports five listed utility types.
- Australian offering imports NEM12 and NEM13 data.
What to know first
- Pricing is available only on request.
- The listed platform is web.
- No specific product security certification is stated.
Verdict
AMCS Utility Billing brings contract billing, meter data, invoices, and customer payment tools together for utility operations. Prospective customers need to request pricing and a demo to assess fit.
Compared on utility billing software
- Utility types
- electricity, water, gas, air conditioning, telecommunicationsamcsgroup.com
- Rate management
- Yesamcsgroup.com
- Meter data import
- Yesamcsgroup.com
- Payment processing
- Yesamcsgroup.com
- Autopay
- Yesamcsgroup.com
- Customer account portal
- Yesamcsgroup.com
Facts
- Product
- AMCS Utility Billing is a cloud-based contract and billing solution designed for the utilities industry.amcsgroup.com · 4 Oct 2026
- Billing
- Its billing engine rates and bills millions of records every day.amcsgroup.com · 4 Oct 2026
- Customer accounts
- Customer information management gives staff a quick view of a complete customer account.amcsgroup.com · 4 Oct 2026
- Meter reads
- The system ingests meter readings in varied formats and bills them to customer contract specifications.amcsgroup.com · 4 Oct 2026
- Invoices
- It generates customised invoices that can be emailed electronically or sent to a vetted print house for mailing.amcsgroup.com · 4 Oct 2026
- Customer portal
- The branded self-service portal lets customers view statements, pay online, and submit service requests.amcsgroup.com · 4 Oct 2026
- Payments
- Customers can pay online, by phone, by autopay, or through the mail, and the solution integrates with popular payment processors.amcsgroup.com · 4 Oct 2026
- Utility coverage
- The product is described for electric, water, gas, air conditioning, and telecommunications utilities.amcsgroup.com · 4 Oct 2026
- Market integration
- For Australia, AMCS says the solution is AEMO Certified, automates communications with the electricity market hub, and imports NEM12 and NEM13 data.amcsgroup.com · 4 Oct 2026
- Platform delivery
- AMCS describes the utility billing product as cloud-based SaaS and says cloud delivery avoids downtime for upgrades and lets personnel work away from the office.amcsgroup.com · 4 Oct 2026
- Security
- AMCS describes the cloud solution as supporting efficient and secure operations, but the product page gives no specific security certification.amcsgroup.com · 4 Oct 2026
- Support
- AMCS provides regional customer support direct lines and a customer support portal login.amcsgroup.com · 4 Oct 2026
- Pricing availability
- The product page directs prospective customers to request a demo and does not state a price.amcsgroup.com · 4 Oct 2026
- Company origin
- AMCS’s about page describes the company as rooted in recycling and built for the circular economy.amcsgroup.com · 4 Oct 2026
- Meter readings
- The system ingests meter readings in a variety of formats and bills them to customer contract specifications.amcsgroup.com · 5 Oct 2026
- Tariffs and market hubs
- The software supports multiple tariffs, time intervals, and meter reads, and AMCS describes experience integrating with on-market hubs.amcsgroup.com · 5 Oct 2026
- Australia certification
- For the Australian market, the solution is AEMO Certified and automates communications with the electricity market hub, with NEM12 and NEM13 data dynamically imported.amcsgroup.com · 5 Oct 2026
- Security operations
- AMCS says its cloud-based solution avoids downtime for software upgrades and protection.amcsgroup.com · 5 Oct 2026
- Company security certifications
- AMCS lists ISO 9001, ISO 14001, SOC 1 Type 2, and SOC 2 Type 2 certifications on its certifications page.amcsgroup.com · 5 Oct 2026
- Pricing
- The product page directs prospective customers to request a demo and does not state a price.amcsgroup.com · 5 Oct 2026
Company
- Company headquarters
- AMCS lists its UK office at Suite 1, 3rd Floor, 63 Kew Road, Richmond, Surrey, TW9 2NQ, United Kingdom.amcsgroup.com · 4 Oct 2026
- Founded
- 2003amcsgroup.com · 28 Sept 2026
- Headquarters
- Limerick, Irelandamcsgroup.com · 28 Sept 2026
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Sources
- amcsgroup.com/uk/solutions/utility-billing/· checked 4 Oct 2026
- amcsgroup.com/uk/support/· checked 4 Oct 2026
- amcsgroup.com/uk/about-amcs/· checked 4 Oct 2026
- amcsgroup.com/about-amcs/certifications/· checked 5 Oct 2026