
MuniBilling
5.9#12 in utility billing softwareAndroidiOSWeb
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| Fact | MuniBilling | Utilities Group |
|---|---|---|
| Integrations | Standard meter integrations include Neptune, Badger, Sensus, Itron, and Aclara; other meter brands should be discussed with the solutions team before implementation. | Named integrations include AEMO/MSATS, distributor APIs, NBN Co B2B, carrier porting, BPAY, direct debit, Xero, NetSuite, SAP, Salesforce, HubSpot, Zendesk, Freshdesk, Intercom, Snowflake, BigQuery, Databricks and Redshift. |
| Support | The FAQ lists email and phone support Monday through Friday, 9 AM to 5 PM EST, and says the recurring monthly charge includes unlimited support. | Starter lists email and portal support; Growth adds priority support and a named customer-success manager; Enterprise lists 24/7 named on-call engineers. |
MuniBilling suits municipalities, multi-family properties, higher education institutions, and private utility entities that bill for metered or non-metered services. Its billing options cover a wide range of utility types.
You want what its maker publishes above — check its page for the details.