Jet Interactive

Jet Interactive pairs call attribution with cloud telephony on its own Australian telco network. It best suits Australian businesses that want marketing call data and business-phone tools in one service. Its broad mix of tracking, call handling and CRM options is compelling, but check the per-number or per-user billing basis and bundle call-handling conditions before choosing a plan.

Overview

Jet links incoming calls to campaigns, ads and keywords, including through dynamic number insertion, and adds hosted PBX, IVR, call queues, voicemail and softphone apps. Jet Call Vault records and transcribes calls, texts and voicemail, making them searchable in Jet Hub. That combination makes Jet more useful than a tracking-only tool for teams that also need to handle and review calls.

Its integration offering includes 36+ native connections, a REST API and webhooks, with Google Ads, GA4, Meta, HubSpot, Microsoft Ads and Salesforce among the named options. CRM Sync logs calls in real time, matches contacts and supports de-duplication. Enterprise customers can also use webhook-based integrations and custom API connections.

Key features

• Attribution: Dynamic number insertion, keyword-level and landing-page tracking connect calls to marketing activity. This suits agencies and teams measuring which campaigns drive phone enquiries.
• Call handling: Hosted PBX, call flows, IVR, queues, voicemail and softphones cover everyday business telephony alongside tracking.
• Searchable records: Call Vault records and transcribes calls, texts and voicemail for search in Jet Hub; selected bundles include recording and AI summaries.
• CRM logging: CRM Sync attaches recordings and AI summaries to call activities and matches contacts, reducing manual logging for supported CRM workflows.

Pricing

Jet uses a freemium model, with paid plans from 10 AUD/mo. The listed monthly prices below are AUD ex GST and month to month unless noted; per-number, per-user and per-account charges make the billing unit important.

• Pay Per Call tracking number — A$10 a month: One 1300, 1800, local or mobile number, billed per tracking number; calls cost 6¢/min. Integrations and recording are add-ons. This is the lowest-cost entry for a single number, but it does not bundle those extras.
• Business Phone — A$25 a month: Per user, with 1,000 calls and SMS per user, desk phones, softphones, mobile app, routing and reporting. It fits a user who needs phone service rather than a multi-number tracking bundle.
• Call tracking bundle (3 numbers) — A$25 a month: Three numbers, unlimited inbound calls, dynamic numbers and GA4, recording and AI summaries. It offers a compact tracking package for a small campaign footprint.
• Cloud Mobile — A$35 a month: Per user, with 1,000 calls and SMS per user, iOS, Android and desktop apps, plus free number porting. It suits mobile-first users; the usage allowance is per user.
• Call tracking bundle (4 numbers) — A$35 a month: Four numbers with the same stated bundle features as the three-number option, for teams needing another tracked number.
• CRM Sync — A$40 a month: Per account, with calls logged as activities, attached recordings and AI summaries, contact matching and de-duplication. This is the direct fit for teams prioritizing CRM records.
• Call tracking bundle (5 numbers) — A$45 a month: Five numbers with unlimited inbound calls, dynamic numbers and GA4, recording and AI summaries; the additional number comes at a higher monthly bundle price.

Tracking bundles' unlimited inbound calls apply up to 1,000 calls per month. Calls must be answered on a Jet App or Jet Business Phone; otherwise an additional $40/mo applies. The stated included call minutes are 0 minutes/mo, so confirm how that interacts with the chosen plan before budgeting. Business Phone and Cloud Mobile include 1,000 calls and SMS per user, not unlimited usage.

Platforms

Jet supports Android, iOS, macOS, web and Windows, as well as an API. Its iOS and Android apps are distributed through the App Store and Google Play, and desktop softphone versions are maintained on its downloads page. Australian-based support is available through a help centre, email, phone and portal live chat during business hours; onboarding is included with all plans.

Who it's for

Jet is a strong fit for Australian sole traders, small teams, multi-site businesses and marketing agencies that want call attribution and phone handling together. Its number bundles suit campaign tracking, while per-user phone plans and CRM Sync serve operational and sales workflows. It is less suited to buyers who want a simple per-seat phone plan without call-tracking bundle conditions or buyers whose main requirement is a call-recording add-on included in the base per-number plan.

Pros and cons

• Pro: Attribution, telephony and searchable call records sit in one product, connecting marketing measurement with call operations.
• Pro: The listed native integrations, REST API, webhooks and CRM Sync give teams several routes to connect call activity with advertising and customer systems.
• Pro: Month-to-month plans and bundles at 3, 4 and 5 numbers let smaller buyers choose a tracking footprint without starting with a larger package.
• Con: The cheapest tracking plan charges per number and per-minute calls, while integrations and recording are add-ons, so its entry price is not an all-in tracking cost.
• Con: Bundle call handling has a 1,000-call monthly ceiling and a $40/mo charge if calls are not answered on a Jet App or Jet Business Phone.
• Con: Per-user phone allowances are capped at 1,000 calls and SMS per user, and the plan mix requires buyers to distinguish users, numbers and accounts.

Alternatives

For a free CTI option, KalliopeCTI has a free Windows, macOS and Ubuntu download; choose it when that platform mix and free mode matter more than Jet's attribution and telephony bundles. ICTContact is a paid, web/API and self-hosted option with a free trial and listed enterprise and service-provider licensing, worth considering for buyers specifically seeking those deployment choices.

Telair Click to Call CTI starts at $13 a month billed annually and includes core PBX features, unlimited Canada and US calling, basic queues and analytics; it is a better match for buyers prioritizing those calling terms. PhoneIQ has an $11 a month annual-billed Office Standard plan with multilevel IVR, queues, automatic recording and desktop and mobile apps, making it worth comparing for those specific phone features.

Enghouse CCaaS is an alternative for organizations considering a contact-centre platform that scales from 10 to 10,000 seats and offers 90-day recording storage. Fastcall is a Salesforce-dependent alternative with a 10-user minimum on its Essential plan and monthly usage charges, so it fits buyers already committed to that ecosystem and minimum team size.

TAPIMaster is another freemium option for Windows. Tenfold is a paid alternative with extension, macOS, self-hosted, web and Windows support.

Browse Computer Telephony Integration Software and Call Tracking Software for more options in each category.

Verdict

Choose Jet Interactive if you are an Australian business that wants to connect campaign attribution, managed calling and searchable records, with CRM logging available as a separate plan. Its strongest case is the breadth of those functions in one service; look elsewhere if per-minute charges, bundle answer requirements or per-user usage limits do not fit how your team handles calls.