18.0
Genesys Cloud CX is a contact-center platform for teams handling voice and digital customer service.
AndroidiOSWeb
Alternatives to ICTCRM
27.9
Amazon Connect Customer is an AI-based customer experience service for handling interactions from proactive outreach through self-service and agent assistance.
AndroidiOSWeb
37.8
Agentforce Contact Center is paid contact-center software available on web, iOS, and Android.
AndroidiOSWeb
- 4
Dialpad Support
Dialpad Support is a contact center platform for customer support teams, combining voice and digital channels with AI tools, coaching, analytics,…
AndroidiOSWebAPI7.7From $8,095 a month - 5
Microsoft Dynamics 365 Sales
AndroidiOSWebAPI7.6 - 6
GoTo Contact Center
GoTo Contact Center is a paid contact center service for inbound and outbound calling, with omnichannel digital channels.
AndroidiOSWebAPI7.5From $29.95 a month - 7
Ringflow Contact Center
AndroidiOSWeb7.5From $7.99 a month - 8
UJET
AndroidiOSWebAPI7.3From $65 a month - 9
Avaya Experience Platform
Avaya Experience Platform, also called Avaya Infinity, connects customer interactions with enterprise systems, data, AI, and workflows.
WebAPISelf-hosted7.0From $48 a month - 10
IFS Cloud Field Service Management
IFS Cloud Field Service Management coordinates field service work across planners, mobile technicians, and contractors.
AndroidiOSWebAPI6.8 - 11
Twilio Flex
Twilio Flex is a paid, omnichannel contact center that combines AI assistance with human agents.
WebAPISelf-hosted6.8From $150 a month - 12
Google Contact Center AI Platform
AndroidiOSWebAPI6.6 - 13
ICTContact
WebAPILinuxSelf-hosted6.6$399 one-time - 14
6.4From $85 a month - 15
NICE CXone
NICE CXone is web-based software for handling customer conversations across voice and digital channels.
Web6.2From $110 a month - 166.0
- 175.7From $25 a month
- 184.9
- 19
CallZenix
Web4.7 - 20
Zendesk Talk
Web4.7 - 214.6