Firefish
Firefish is a recruitment CRM for agencies managing permanent, contract and temporary hiring.
What Firefish is
Firefish is a recruitment CRM for agencies managing permanent, contract and temporary hiring. Its search tools include Boolean, postcode, skills, certification, profile and keyword searches, alongside saved searches, talent pools and AI candidate matching. AI features can extract CV skills, build candidate profiles, generate content and personalized email drafts, and automate email sequences.
The system also covers contract generation, e-signing and contract-out management, with rate and time clock configuration; temporary workflows include shift scheduling. Business development tools include lead pipelines, email engagement tracking, online terms signing, terms management and lead reporting. Communications features include two-way SMS, WhatsApp chat logging, in-platform VOIP calls, task management and meeting scheduling. Firefish connects with tools for candidate attraction, communication, sourcing, back office and reporting. A sourcing extension adds candidate and contact profiles from websites, and API documentation is available. The company says customers receive support, training and learning resources; pricing depends on agency size, workflows, modules and onboarding needs, and is available on request. Add-on modules start at £150 per module.
Good
- Search includes Boolean, postcode, skills and certification.
- AI tools support matching and CV skills extraction.
- Temporary workflow includes shift scheduling.
- Two-way SMS and WhatsApp chat logging are listed.
Watch out
- Pricing depends on agency requirements and is on request.
- Add-on modules start at £150 per module.
Who it suits
Firefish suits recruitment agencies handling permanent, contract or temporary roles that want a CRM with candidate search, matching and workflow tools. It may also fit teams that need business development features and recruitment-system integrations.
Verdict
Firefish covers candidate management, recruitment workflows and business development in one agency-focused CRM. Agencies should clarify which modules and onboarding needs shape their quote.
Plans and prices
From Firefish's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Core | Priced on request | Permanent workflow · Search & Match · AI & Automation · Reporting |
| Enterprise | Priced on request | Everything in Scale · Temporary workflow · Advanced automations · Account management |
| Scale | Priced on request | Everything in Core · Contract workflow · Cross-workflow analytics |
The facts
Each one read from Firefish's own pages, with the date it was checked.
What it does
- Add-on pricing
- The pricing page lists add-on modules from £150 per module.checked 8 Oct 2026
- AI and automation
- The product includes AI tools for CV skills extraction, candidate profiles, candidate matching, content generation, personalized email drafts and automated email sequences.checked 8 Oct 2026
- Business development
- Business development features include lead pipelines, email engagement tracking, online terms signing, terms management and lead reporting.checked 8 Oct 2026
- Career site
- Yeschecked 23 Sep 2026
- Communications
- The CRM lists two-way SMS, WhatsApp chat logging, in-platform VOIP calling, task management and meeting scheduling.checked 8 Oct 2026
- Contract and temp workflows
- Contract workflow features include contract generation, e-signing, contract-out management and rate and time clock configuration; temporary workflow includes shift scheduling.checked 8 Oct 2026
- Data location and encryption
- The maker says customer live data, backups and replicas are stored in Azure data centres in Europe, with HTTPS/TLS in transit and Azure AES-GCM 256-bit encryption at rest.checked 8 Oct 2026
- Extension and API
- The pricing page describes a sourcing extension that adds candidate and contact profiles from websites, and the site links to Firefish API documentation.checked 8 Oct 2026
- Integrations
- The maker says Firefish connects to tools for candidate attraction, communication, sourcing, back office and reporting, including email platforms, job boards, calendars, websites, portals and back-office systems.checked 8 Oct 2026
- Interview scheduling
- Yeschecked 23 Sep 2026
- Job board distribution
- Yeschecked 23 Sep 2026
- Pricing limits
- Pricing depends on agency size, workflows, selected modules and onboarding needs; the pricing page directs buyers to book a demo for an accurate quote.checked 8 Oct 2026
- Purpose
- Firefish is a recruitment CRM for agencies handling permanent, contract and temporary recruitment.checked 8 Oct 2026
- Resume parsing
- Yeschecked 23 Sep 2026
- Search and matching
- Its search tools include Boolean, postcode, skill, certification, profile and keyword searches, saved searches, talent pools and AI candidate matching.checked 8 Oct 2026
- Security
- Firefish says it uses Microsoft Azure, holds Cyber Essentials accreditation, performs annual third-party security scanning and penetration audits, and offers multi-factor authentication.checked 8 Oct 2026
- Support and migration
- The pricing page says customers receive support, training and learning resources, and that its in-house migration team has migrated agencies from more than 50 recruitment CRMs.checked 8 Oct 2026
- Workflow automation
- Yeschecked 23 Sep 2026
The company
- Company history
- Firefish says it was founded in 2010 and became a cloud-based solution in 2015.checked 8 Oct 2026
- Headquarters
- Glasgow, Scotland, UKchecked 28 Sep 2026
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