FileCloud

FileCloud is an enterprise file platform for organizations that need controlled sharing, collaboration, and a choice between hosted and self-managed deployment. It is best suited to businesses, schools, government bodies, and service providers with dedicated administration needs rather than casual personal storage users. The trade-off is clear: extensive controls and deployment flexibility come with minimum user commitments and plan-specific limits.

Overview

FileCloud Online provides hosted storage, while FileCloud Server can run on an organization’s premises or on a public cloud platform. That deployment choice helps teams match the service to infrastructure, residency, or operational requirements, but self-management also places more responsibility on administrators. The Community Edition is useful for a small evaluation or limited installation, not as a full-featured replacement for paid plans.

Sharing supports public, private, and time-limited links with granular permissions and unlimited external accounts. Collaboration goes beyond transferring files: version history, approval workflows, comments, activity streams, team folders, and document editing are included. Connections to Active Directory, NTFS, network shares, Microsoft Office Online, LibreOffice, Microsoft Office mobile apps, Outlook, and FileCloud for Office can fit established workplace systems.

Key features

Security controls include AES encryption at rest, SSL/TLS protection in transit, two-factor authentication, single sign-on, audit logs, and remote device wiping. Business administration controls make it practical to govern access across users and devices. The Trust Center provides assurance materials for ISO 27001, SOC 2, ISO 9001, HIPAA, and FedRAMP High; SOC 2 and HIPAA audit reports are restricted to current customers. Documentation requested through the Trust Center is supplied within one business day after an NDA is signed.

One important integration exception is Salesforce. FileCloud’s Salesforce plugin reached end of life on September 1, 2025, and no replacement is planned, so Salesforce-dependent workflows should look elsewhere.

The self-hosted Community Edition offers a free one-year license for up to five full users and 10 external users. It omits single sign-on and third-party integrations, making it unsuitable where centralized identity or the listed workplace connectors are essential.

Pricing

Essentials costs $7 per user per month when billed annually and requires at least 20 users. It includes unlimited file upload size, making it the lower-cost paid entry point for larger teams that can meet the seat floor. Advanced costs $14 per user per month, billed annually, with a 10-user minimum and unlimited upload size; the higher price is aimed at organizations needing the more capable tier.

FileCloud Online Essentials is shown as $7 user/mo billed annually, with 10 minimum users, 5TB included storage, unlimited external users, unlimited upload size, and a maximum of three workflows. Online Advanced is shown as $14 user/mo billed annually, also requiring 10 users, and includes 10TB, unlimited external users, and unlimited upload size. The page labels these plan totals as $7.00 and $14.00 per year, respectively, while displaying the per-user monthly annual-billing figures; buyers should confirm the billing presentation before purchase.

Online FedRAMP High has custom pricing, 10TB included, unlimited external users, and unlimited upload size. Online Service Provider also uses custom pricing, with provider-supplied storage and unlimited external users and upload size. The Service Provider plan is intended for service-provider deployment and licensing. A 14-day trial is offered, and a free plan exists through the Community Edition rather than as an unrestricted hosted tier.

Platforms

Native device support covers Windows, macOS, Linux, iOS, and Android. FileCloud is also available on the web, with self-hosted deployment for organizations that require it.

Who it's for

FileCloud fits enterprises, educational institutions, government organizations, and managed service providers that need granular external sharing, auditability, and administrative oversight. It is a stronger choice when deployment location matters or when teams need workflow and directory integrations. Small groups, solo users, and teams unable to meet 10- or 20-user minimums should avoid the paid tiers; the Community Edition’s five-user cap and missing SSO and integrations limit its usefulness for production collaboration.

Pros and cons

• Pros: Hosted and self-managed deployment supports different infrastructure policies.
• Pros: Public, private, and expiring shares with granular permissions and unlimited external accounts suit controlled collaboration.
• Pros: Versioning, approvals, comments, activity streams, team folders, and editing provide a broad work platform.
• Pros: Encryption, SSO, two-factor authentication, audit logs, and remote wipe provide substantial administrative control.
• Cons: Paid plans require at least 10 or 20 users, excluding many small teams.
• Cons: Community Edition supports only five full users and 10 external users and removes SSO and third-party integrations.
• Cons: The Salesforce plugin is discontinued with no replacement planned.

Alternatives

Choose IDrive instead if you want a freemium service with a 10GB basic plan, a 100GB one-user plan at $0.25 per month, and broad desktop and mobile coverage.

Jottacloud is a better fit for straightforward consumer storage, with a 5GB free one-user plan and a listed unlimited tier at $12.99 per month.

Pick rclone, Kopia, or restic when free, open-source, self-managed tooling matters more than an integrated enterprise collaboration suite; storage is provisioned separately where applicable.

Duplicati and MSP360 Backup are more focused on backup, while SpiderOak offers an open-source option and a 150GB plan at $6 per month.

For broader comparisons, see Cloud Backup Services, File Sharing Software, and Cloud Storage Services.

Verdict

Choose FileCloud if your organization needs granular external sharing, strong administrative safeguards, and the option to run hosted or self-managed infrastructure. Look elsewhere if you need a low-seat service, a simple personal account, or Salesforce integration, because the minimums and discontinued plugin materially narrow its fit.