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Decisions

Decisions is meeting management software that records and transcribes meetings, creates AI summaries, tracks action items, and keeps a searchable archive.

Place
#2 of 20
Score
7.9
Decisions's website

What Decisions is

Decisions is meeting management software that records and transcribes meetings, creates AI summaries, tracks action items, and keeps a searchable archive. Teams can co-author agendas and work together on structured meetings stored in Teams. Tasks can sync to Microsoft Planner with assignees and due dates. It connects with Microsoft 365 services including OneNote, Planner, and SharePoint, and optional AI connectors include Microsoft Copilot, Claude, and ChatGPT. Meeting content stays in the organization’s Microsoft 365 tenant; AI processing uses Azure OpenAI with no data retention. Decisions is available through Teams, web, desktop, iOS, Android, Outlook, and Word. The free plan is available to organizations with up to 30 users on their Microsoft 365 tenant and does not require a credit card. Monthly billing has no lock-in and can be canceled anytime; annual billing lasts 12 months and saves up to 20%.

Good

  • Records and transcribes meetings
  • Tracks action items and searchable archives
  • Syncs tasks with Planner assignees and due dates
  • Meeting content stays in the Microsoft 365 tenant
  • Available in Teams, web, mobile, Outlook, and Word

Watch out

  • Free plan limited to organizations with up to 30 users
  • Basic plan billed annually
  • Basic includes 200 AI credits monthly

Who it suits

It suits organizations using Microsoft 365 that want meeting notes, transcripts, action tracking, and Planner task sync. The free plan is limited to organizations with up to 30 users on their Microsoft 365 tenant.

Verdict

Decisions brings meeting capture, collaboration, and task follow-through together for Microsoft 365 organizations. Check the free-plan user limit and annual billing for paid plans against your needs.

Plans and prices

From Decisions's own pricing page, checked 28 Sep 2026.

All about pricing
PlanPriceWhat it gives you
FreeFreePer user; no cost · 100 AI credits per month · billed monthly
Basic$8 a monthPer user · 200 AI credits per month · Billed annually
Business+$15 a monthPer user · 500 AI credits per month · Billed annually
Executive$29 a monthPer user · Unlimited AI credits · Billed annually

The facts

Each one read from Decisions's own pages, with the date it was checked.

What it does

Action-item tracking
Yeschecked 23 Sep 2026
Admin deployment
Admins can deploy through Microsoft 365 Admin Center without end-user software installation.checked 28 Sep 2026
AI credit limits
Monthly AI credits are 100 Free, 200 Basic, 500 Business+, and unlimited Executive.checked 28 Sep 2026
AI data processing
AI processing uses Azure OpenAI with no data retention.checked 28 Sep 2026
AI summaries
Yeschecked 23 Sep 2026
Customer base
Decisions is trusted by more than 5,000 organizations worldwide.checked 28 Sep 2026
Installation time
Decisions installs from the Microsoft Teams app store in 30 seconds.checked 28 Sep 2026
Meeting data storage
Meeting content stays in the organization’s Microsoft 365 tenant.checked 28 Sep 2026
Meeting recording
The mobile app can record in-person meetings for AI capture.checked 28 Sep 2026
Microsoft integrations
Connects with Microsoft 365 apps and services including OneNote, Planner, and SharePoint.checked 28 Sep 2026
Note templates
Yeschecked 23 Sep 2026
Optional AI connectors
Optional connectors include Microsoft Copilot, Claude, and ChatGPT.checked 28 Sep 2026
Paid from
8checked 23 Sep 2026
Searchable archive
Yeschecked 23 Sep 2026
Security certifications
SOC 2 Type II and ISO 27001:2022 certified; GDPR compliant and EU AI Act aligned.checked 28 Sep 2026
Support channel
Customer support is available by email at [email protected].checked 28 Sep 2026
Transcription
Yeschecked 23 Sep 2026

Money

Annual billing savings
Annual billing runs for 12 months and saves up to 20%.checked 28 Sep 2026
Free plan
Yeschecked 23 Sep 2026
Free plan limit
Available to organizations with up to 30 users on their Microsoft 365 tenant.checked 28 Sep 2026
Monthly billing
Monthly billing has no lock-in and can be canceled anytime.checked 28 Sep 2026
Planner task sync
Tasks sync to Microsoft Planner with assignees and due dates attached.checked 28 Sep 2026

Where it runs

Supported platforms
Available in Teams, web, desktop, iOS, Android, Outlook, and Word.checked 28 Sep 2026

The company

Team collaboration
Users can co-author agendas and collaborate on structured meetings stored in Teams.checked 28 Sep 2026
The full review of Decisions

Decisions is meeting-management software built for organizations already working in Microsoft 365. It is best suited to teams that want meeting records and follow-up tasks to stay within that environment. Its Microsoft integrations and tenant-based storage are compelling; the free plan’s 30-user ceiling and paid plans’ annual pricing deserve a close look.

Overview

Decisions brings meeting preparation, capture, collaboration, and follow-through into a Microsoft-centered workflow. Teams can co-author agendas and work on structured meetings in Teams, while meeting content stays in the organization’s Microsoft 365 tenant. That makes it a natural fit for organizations that want meeting materials alongside familiar Microsoft services rather than in a separate store.

Its range is substantial: recording, transcription with speaker labels, AI summaries, templates, action-item tracking, and a searchable archive cover much of the meeting cycle. Planner sync carries tasks forward with assignees and due dates, giving follow-up more structure than a list of unassigned notes. Decisions also connects with OneNote, Planner, and SharePoint.

Administrators can deploy it through Microsoft 365 Admin Center without end-user software installation. Users can also install it from the Teams app store; the stated installation time is 30 seconds. Optional AI connectors include Microsoft Copilot, Claude, and ChatGPT.

Key features

  • Meeting capture: Recording, transcription, speaker labels, and AI summaries help teams preserve both the discussion and its substance. AI credits are capped by plan, so frequent AI use may influence the tier choice.
  • Agendas and collaboration: Note templates and co-authored agendas support a more structured meeting process, particularly for teams already coordinating in Teams.
  • Action tracking: Tasks sync to Microsoft Planner with assignees and due dates. This is a practical advantage for organizations using Planner, but less persuasive if their follow-up work lives elsewhere.
  • Searchable archive: Meeting materials can be searched later, and remain in the organization’s Microsoft 365 tenant.
  • Privacy and administration: Decisions is SOC 2 Type II and ISO 27001:2022 certified, GDPR compliant, and EU AI Act aligned. AI processing uses Azure OpenAI with no data retention. These safeguards and centralized deployment may suit organizations with governance requirements.

Pricing

Decisions uses a freemium model. The free start requires no credit card and is available to organizations with up to 30 users on their Microsoft 365 tenant. It includes 100 AI credits per month, making it a sensible way for eligible teams to evaluate the workflow, but the organization-wide cap rules it out for larger deployments.

PlanPriceAI creditsBest suited to
Freefree100 per monthOrganizations with up to 30 Microsoft 365 tenant users
Basic$8 per user/month, billed annually200 per monthTeams needing a paid tier with a modest AI allowance
Business+$15 per user/month, billed annually500 per monthTeams expecting more regular AI use
Executive$29 per user/month, billed annuallyUnlimitedTeams for whom an AI-credit ceiling is undesirable

Paid annual billing runs for 12 months and saves up to 20%. Monthly billing has no lock-in and can be canceled anytime, which offers flexibility for buyers unwilling to commit annually. The stated tier prices are annual-billing rates; weigh the savings against the 12-month term. The cheaper paid plans cap monthly AI credits at 200 or 500, while Executive removes that cap.

Platforms

Decisions is available in Teams, web, desktop, iOS, Android, Outlook, and Word. This breadth helps organizations that use Microsoft tools across devices, though its strongest fit remains a Microsoft 365 environment rather than a platform-neutral workflow.

Who it's for

Choose Decisions if your organization uses Microsoft 365 and wants agendas, records, and follow-up tasks tied into Teams and Planner. Its tenant-based storage, administrative deployment, and compliance credentials are especially relevant when data handling and rollout control matter. Smaller organizations can start free within the 30-user limit; larger teams should compare paid costs and annual terms against their expected AI use.

It is a weaker fit for teams that do not use Microsoft 365, need a platform-independent meeting hub, or want uncapped AI without paying for Executive. The free tier’s user limit also makes it unsuitable as a no-cost option for larger organizations.

Pros and cons

  • Pro: Recording, speaker-labeled transcription, summaries, templates, search, and task tracking span preparation through follow-up.
  • Pro: Meeting content stays in the organization’s Microsoft 365 tenant, and Planner tasks retain assignees and due dates.
  • Pro: Admin deployment through Microsoft 365 Admin Center avoids requiring end users to install software.
  • Con: The free plan is limited to organizations with up to 30 users on their Microsoft 365 tenant.
  • Con: Paid tiers are priced per user and billed annually at the stated rates; monthly billing is flexible but the annual savings require a 12-month term.
  • Con: AI use is capped at 100, 200, or 500 monthly credits on Free, Basic, and Business+, respectively; unlimited credits require Executive.

Alternatives

Browse Meeting Management Software for more options across the category, or Meeting Notes Software if notes are the main priority. Consider these specific alternatives:

  • Fellow offers a free plan with five AI notes per user for a lifetime, and has a free trial. It may suit someone seeking a starting plan with a stated lifetime AI-note allowance.
  • Decisions is another Decisions listing with Foundation and Growth tiers described around low-code design and agent-building capabilities; consider it if those capabilities are the priority.
  • Atlas Governance has no free plan, a free trial, and a Core Starter tier at $17 a month billed annually, with a five-user minimum. Consider it if that stated minimum and meeting-governance offering fit your organization.
  • Beenote has paid plans and supports web, iOS, and Android. Consider it if you want to compare another paid meeting option.
  • Decidiq is a free option with web, API, and self-hosted platforms; consider it if those platform choices matter.
  • Sherpany is a paid option with a free trial and meeting preparation, conduct, follow-up, and task tracking in its Executive plan. Consider it if those are the capabilities you are seeking.
  • AgreeDo offers a free plan and free trial, with Basic limits of four meetings per month, three participants per meeting, and one attachment per meeting. Consider it if those limits suit your needs.
  • Boardable is a paid option with a free trial; its Essentials plan starts at $20.99 per user/month billed annually. Consider it if you want to assess that plan against Decisions’ annual tiers.

Verdict

Decisions is a strong choice for Microsoft 365 organizations that want meeting capture, collaborative agendas, and Planner-linked follow-up under tenant-based storage. The free plan makes a low-commitment start possible for organizations of up to 30 users, while the paid tiers offer rising AI-credit allowances. Look elsewhere if Microsoft 365 is not central to your work, if your organization exceeds the free cap and needs a lower-commitment paid plan, or if unlimited AI credits do not justify Executive’s price.

Getting started

  1. Open the Decisions website or find Decisions in the Microsoft Teams app store.
  2. For an organization-wide rollout, have an admin deploy it through Microsoft 365 Admin Center.
  3. Start on the free plan if the organization has up to 30 users on its Microsoft 365 tenant; no credit card is required.
  4. Choose a paid plan if needed: Basic is $8/user/mo billed annually, Business+ is $15/user/mo billed annually, or Executive is $29/user/mo billed annually.
  5. Use Decisions in Teams, web, desktop, iOS, Android, Outlook, or Word.

Limits worth knowing

The free plan is limited to organizations with up to 30 users on their Microsoft 365 tenant and includes 100 AI credits per month. Basic includes 200 monthly AI credits, Business+ includes 500, and Executive has unlimited AI credits.

Questions

Is Decisions free?

Yes. Its Free plan costs nothing and includes 100 AI credits per month. It is available to organizations with up to 30 users on their Microsoft 365 tenant.

What do the paid plans cost?

Basic is $8/user/mo, Business+ is $15/user/mo, and Executive is $29/user/mo, each billed annually. Annual billing runs for 12 months and saves up to 20%; monthly billing has no lock-in and can be canceled anytime.

Which platforms does Decisions support?

It is available in Teams, web, desktop, iOS, Android, Outlook, and Word.

What Microsoft 365 tools does it connect with?

It connects with Microsoft 365 apps and services including OneNote, Planner, and SharePoint. Tasks can sync to Planner with assignees and due dates.

Where is meeting data stored and how is AI processed?

Meeting content stays in the organization’s Microsoft 365 tenant. AI processing uses Azure OpenAI with no data retention.

Which AI connectors are optional?

Optional connectors include Microsoft Copilot, Claude, and ChatGPT.

Alternatives to Decisions

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