Cordial

What Cordial is

Cordial is a cross-channel marketing platform that helps brands use customer data to personalize messages. It supports email, SMS, mobile apps, websites, and open-channel messaging. Its real-time customer data platform gathers contact, event, behavior, product, and purchase information from sources such as apps, websites, point-of-sale systems, and connected devices. Teams can build audiences from large data sets, with segments refreshed as new data streams in. Behavioral triggers and multi-step journeys can coordinate email, text messages, push notifications, and REST API calls. Cordial Edge applies business-specific AI models to predict customer actions and provide message-performance insights and guidance. Connections include mobile SDKs for iOS, Android, React Native, and Expo, along with REST APIs, webhooks, and a universal connector. Cordial lists integrations across ecommerce, data warehouses, content augmentation, and analytics. It states compliance with SOC 2 Type II, GDPR, and CCPA. Services include onboarding, consulting, strategy workshops, email production, and custom solutions. Pricing is available on request; the company invites prospective customers to contact it for a demo.