EverythingXiaomi
For vendors
AdvertiseTop spots, featured rows, home sponsor Get listedAdd a product we don't cover yet Claim a listingFree: verify the domain, then correct your page Vendor dashboardNumbers, orders and placements
List your app
Vendor dashboard

Best Avaya Experience Platform Alternatives in 2026

Updated

20 apps from call center software ranked against Avaya Experience Platform on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo8.9
    Avaya Experience Platform vs Freshcaller
  2. 2
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo8.6
    Avaya Experience Platform vs Genesys Cloud CX
  3. 3
    Amazon Connect Free trial AndroidapiiOSWeb 8.6
    Avaya Experience Platform vs Amazon Connect
  4. 4
    8x8 Contact Center AndroidapiiOSMacWeb 8.5
    Avaya Experience Platform vs 8x8 Contact Center
  5. 5
    GoTo Contact Center AndroidiOSMacWebWin 8.4
    Avaya Experience Platform vs GoTo Contact Center
  6. 6
    RingCentral RingCX apiMacWebWin $65/mo8.3
    Avaya Experience Platform vs RingCentral RingCX
  7. 7
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo8.3
    Avaya Experience Platform vs Dialpad Support
  8. 9
    Google Contact Center AI Platform WebiOSAndroid 7.9
    Avaya Experience Platform vs Google Contact Center AI Platform
  9. 10
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo7.9
    Avaya Experience Platform vs Daktela Contact Center
  10. 11
    Zoom Contact Center 7.8
    Avaya Experience Platform vs Zoom Contact Center
  11. 12
    Zendesk Contact Center Web $33/mo7.8
    Avaya Experience Platform vs Zendesk Contact Center
  12. 13
    OpenScape Contact Center Enterprise WebWin 7.8
    Avaya Experience Platform vs OpenScape Contact Center Enterprise
  13. 14
    Talkdesk CX Cloud Web $85/mo7.8
    Avaya Experience Platform vs Talkdesk CX Cloud
  14. 15
    uContact WebiOSAndroid $59.99/mo7.8
    Avaya Experience Platform vs uContact
  15. 16
    Agentforce Contact Center WebiOSAndroid $50/mo7.8
    Avaya Experience Platform vs Agentforce Contact Center
  16. 17
    Exotel Contact Center Free trial apiLinuxMacWebWin $70/mo7.8
    Avaya Experience Platform vs Exotel Contact Center
  17. 18
    C-Zentrix Contact Center Free plan AndroidapiiOSself-hostedWeb Free7.8
    Avaya Experience Platform vs C-Zentrix Contact Center
  18. 19
    Mitel CX 7.7
    Avaya Experience Platform vs Mitel CX
  19. 20
    Twilio Flex Free trial apiself-hostedWeb $1/mo7.7
    Avaya Experience Platform vs Twilio Flex
  20. 21
    Comm100 Contact Center Free trial AndroidapiiOSMacself-hosted $27/mo7.7
    Avaya Experience Platform vs Comm100 Contact Center

Avaya Experience Platform alternatives compared

#AppScoreFree planFromRuns on
1Freshcaller8.9Free plan$15/moAndroid, iOS, Web
2Genesys Cloud CX8.6No$75/moWeb, Windows, Mac, iOS, Android
3Amazon Connect8.6No—Android, API, iOS, Web
48x8 Contact Center8.5No—Android, API, iOS, Mac, Web, Windows
5GoTo Contact Center8.4No—Android, iOS, Mac, Web, Windows
6RingCentral RingCX8.3No$65/moAPI, Mac, Web, Windows
7Dialpad Support8.3No$8,095/moAndroid, API, Browser, iOS, Mac, Web, Windows
9Google Contact Center AI Platform7.9No—Web, iOS, Android
10Daktela Contact Center7.9No€12/moAndroid, API, iOS, Mac, Web, Windows
11Zoom Contact Center7.8No——
12Zendesk Contact Center7.8No$33/moWeb
13OpenScape Contact Center Enterprise7.8No—Web, Windows
14Talkdesk CX Cloud7.8No$85/moWeb
15uContact7.8No$59.99/moWeb, iOS, Android
16Agentforce Contact Center7.8No$50/moWeb, iOS, Android
17Exotel Contact Center7.8No$70/moAPI, Linux, Mac, Web, Windows
18C-Zentrix Contact Center7.8Free planFreeAndroid, API, iOS, self-hosted, Web
19Mitel CX7.7No——
20Twilio Flex7.7No$1/moAPI, self-hosted, Web
21Comm100 Contact Center7.7No$27/moAndroid, API, iOS, Mac, self-hosted, Web, Windows
Make your app an alternative to Avaya Experience Platform

The sponsored alternative slot on this page is labelled Sponsored.

See the price

Questions about Avaya Experience Platform alternatives

What is the best alternative to Avaya Experience Platform?

Freshcaller, number 1 in call center software with a score of 8.9 out of 10. The others here: Genesys Cloud CX, Amazon Connect, 8x8 Contact Center and 16 more.

What is the best free alternative to Avaya Experience Platform?

Freshcaller is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.