Sigma Dialer
The facts below are what the maker publishes about Sigma Dialer, checked and dated. Our editors have not written about it yet.
Plans and prices
From Sigma Dialer's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Per-seat quote | Priced on request | Domestic minutes, recordings, AI transcription, and compliance included · International and short-code messaging billed at carrier pass-through rates · Flat per-seat; speak to the team for a quote scoped to seat count and geography. |
The facts
Each one read from Sigma Dialer's own pages, with the date it was checked.
What it does
- AI call analysis
- Calls are transcribed, summarized, and scored, with risk phrase detection and coaching insights.checked 12 Oct 2026
- API
- Sigma lists an open REST API and real-time webhooks for connecting other systems.checked 12 Oct 2026
- Compliance
- The site says TCPA calling windows, state calling curfews, federal and internal DNC lists, consent logging, and recording disclosure are evaluated before dialing.checked 12 Oct 2026
- Data residency
- The site says customers can choose where recordings, transcripts, and metadata live, with US, EU, APAC, Canada, UK, and Brazil regions listed.checked 12 Oct 2026
- Deployment
- The site describes the product as a cloud platform and says most teams place their first live call on day one.checked 12 Oct 2026
- Dialing modes
- Outbound dialing supports predictive, progressive, preview, and power modes.checked 12 Oct 2026
- Digital channel scope
- voice_onlychecked 22 Sep 2026
- Inbound
- Inbound features include skills-based routing, a visual IVR builder, callback-in-queue, and whisper transfer.checked 12 Oct 2026
- Inbound calling
- Yeschecked 22 Sep 2026
- Integrations
- The site lists Salesforce, HubSpot, Zendesk, Pipedrive, Slack, Intercom, Snowflake, BigQuery, Segment, Redshift, Twilio, Amazon S3, Databricks, Claude, OpenAI, and webhooks.checked 12 Oct 2026
- IVR builder
- Yeschecked 22 Sep 2026
- Outbound dialer
- Yeschecked 22 Sep 2026
- Product
- Sigma Dialer combines a predictive dialer, inbound ACD, compliance layer, and agent desktop in a cloud platform.checked 12 Oct 2026
- Recording security
- Call recordings are encrypted at rest with per-tenant keys, and configurable retention ranges from 30 days to 7 years.checked 12 Oct 2026
- Security attestations
- The site lists SOC 2 Type II, HIPAA BAA on request, GDPR Art. 28 DPA, PCI DSS Level 1 SAQ-D, and ISO 27001 certification in 2025.checked 12 Oct 2026
- Support
- The site says a named launch engineer supports onboarding and sales responds in under four hours on business days.checked 12 Oct 2026
Where it runs
- Browser access
- Agents use a browser based WebRTC softphone, and the site says agents can dial from Chrome with zero installation.checked 12 Oct 2026
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