KIX
8.6#1 in it sla management softwareFrom €33 a monthFree planAndroidiOSWebAPI
VisitKIX vs TeamDynamix ITSM
TeamDynamix ITSM
6.0#18 in self service softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | KIX | TeamDynamix ITSM |
|---|---|---|
| Integrations | Official Connect modules integrate KIX with opsi, baramundi, Deskcenter, external databases and JSON web services. | The built-in iPaaS and connector library supports hundreds of systems, including Microsoft Teams, Slack, DocuSign, Salesforce, Workday, Active Directory, Azure, and AWS. |
| Mobile | The KIX Field Service App is listed for iOS 17 and later and Android 13 and later. | The TeamDynamix Mobile app is available in the Apple App Store and Google Play and connects technicians to their TeamDynamix environment. |
| Product | KIX is open-source service management software for ITSM, enterprise service management, and technical customer support. | TeamDynamix ITSM is a cloud-based, no-code IT service management platform for organizations seeking to modernize service delivery. |
| Security | KIX Pro supports LDAP/AD synchronization, OpenID Connect and Kerberos single sign-on, S/MIME, and multifactor authentication; these are listed as unavailable in Start. | The Trust Center lists SOC 2 Type 2, ISO 27001:2022, GDPR, HIPAA, TX-RAMP Level 2, and other compliance frameworks or attestations. |
KIX plans
- KIX StartFree
- KIX Pro Business Cloud€33 a month
- KIX Pro Business On-Prem€3,690, paid once
- KIX Pro Enterprise CloudPriced on request
- KIX Pro Enterprise On-PremPriced on request
TeamDynamix ITSM plans
No prices published.
Pick KIX if…
KIX may suit help desks, IT teams, enterprise service teams, and technical customer support groups that need ticket and asset management. The deployment choice may appeal to organizations considering cloud or on-premises use.
Pick TeamDynamix ITSM if…
You want what its maker publishes above — check its page for the details.