Jira
9.2#1 in project management toolsFree planFree planAndroidiOSWebAPI
VisitJira vs Znuny
What both publish
| Fact | Jira | Znuny |
|---|---|---|
| Compliance | Atlassian lists SOC 2, SOC 3, PCI DSS, ISO/IEC 27001, ISO/IEC 27018, and GDPR in Jira's compliance program. | Znuny states that it has had SOC 2 certification since 2024, ISO/IEC 27001:2022 certification since January 2025, and complies with GDPR requirements. |
| Headquarters | Sydney, Australia and San Francisco, California | Berlin, Germany |
| Integrations | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. | The product page cites CRM systems, catalogues and databases as third-party systems that can be integrated. |
| Security controls | Enterprise includes advanced encryption, Shadow IT controls, identity providers, SCIM, and enforced SSO. | Security features include roles and access rights, identity management integration, password policies, encrypted email, SSL data transfer, two-factor authentication, and ownership controls. |
| Support | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. | Paid support covers configuration, installation, updates, troubleshooting, performance tuning, backup, and recovery, with service-level agreements and guaranteed response times. |
Jira plans
- FreeFree
- Data Center—
- EnterprisePriced on request
- Premium—
- Standard—
Znuny plans
- Free open-source ZnunyFree
- ZnunyFree
- Silver Hosting$799 a month
- Gold Hosting$1,419 a month
- Platinum Hosting$3,169 a month
- Silver Support$4,499 a year
Pick Jira if…
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling
Pick Znuny if…
Znuny suits help desks and service operations that need ticket handling, automation, self-service, and configurable workflows. It may suit organisations wanting to run the platform on their own server or use Znuny hosting.