
GLPI
9.1#1 in it asset management softwareFrom €19 a monthAndroidiOSWebAPI
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| Fact | GLPI | KIX |
|---|---|---|
| API | GLPI provides a legacy REST API, a newer high-level API with OAuth2 grants, Swagger documentation and a GraphQL wrapper. | KIX exposes a version 1 REST API using a WebToken session obtained through the /auth endpoint. |
| Asset management | GLPI manages hardware, software and licenses, network equipment, certificates, domains, clusters, and databases. | KIX includes an asset database/CMDB and supports linking service work to devices and configuration items. |
| Documentation | Documentation covers administrator, user, developer, agent and plugin workflows, with installation, command-line, API and contribution guidance. | The help center covers KIX Start, KIX Pro, cloud, self-service portal and Field Agent topics, with installation and update guidance. |
| Integrations | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. | Official Connect modules integrate KIX with opsi, baramundi, Deskcenter, external databases and JSON web services. |
| Rating on Apple App Store | 3.4 out of 5 from 7 ratings | 5.0 out of 5 from 2 ratings |
| Rating on Google Play | 3.8 out of 5 from 302 reviews | The Google Play listing displays no user rating or review count and shows 50+ downloads. |
GLPI suits organizations that need ticket handling, IT asset records, and service workflows. Cloud and on-premise options address different deployment needs, including teams with specific security or customization requirements and IT staff.
KIX may suit help desks, IT teams, enterprise service teams, and technical customer support groups that need ticket and asset management. The deployment choice may appeal to organizations considering cloud or on-premises use.