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Front vs Hiver

Front logo

Front

8.6#3 in email clientsFrom $25 a month
AndroidiOSWebAPI
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Hiver logo

Hiver

6.3#73 in help desk softwareFrom $25 a month
API
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What both publish

FactFrontHiver
API accessYesYes
Customer portalYesYes
Free planNoYes
Help centerYesYes
Included agent seats102
Paid from2525
Shared inboxYesYes

Front plans

  • Starter$25 a month
  • Professional$65 a month
  • Enterprise$105 a month

Hiver plans

  • Growth$25 a month
  • Pro$55 a month
  • Elite$85 a month

Pick Front if…

Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.

Pick Hiver if…

You want what its maker publishes above — check its page for the details.

Charts they share