xAssets ITAM

Overview

xAssets ITAM is an asset-management platform for organizations that need to track IT equipment and software across its lifecycle, from procurement through maintenance and disposal. It is best suited to larger businesses and public-sector teams with varied infrastructure and integration needs. Its breadth is a strength, but the free instance is sharply capped and omits several important management features.

Key features

Asset coverage spans hardware and software, with software-license and contract tracking, procurement, maintenance, and disposal. Discovery can run through the PC Analyser agent or without an agent using WMI, SSH, or SNMP. That choice can suit mixed environments, though the free instance does not include configuration or workflow support.

Built-in connectors cover Active Directory, SCCM, Intune, JAMF, Azure AD, Azure and AWS cloud, Google Cloud, JIRA Service Desk, and OKTA. The API provides programmatic access to all functions and can connect with ERP, SaaS, PaaS, legacy, and cloud systems. It can also recognize, clean, and deduplicate complex data before importing it, then export to CSV, Excel, or PDF. These capabilities make xAssets a plausible fit for organizations consolidating asset data from multiple systems; teams with simpler inventories may not need this integration depth.

Security measures include separate databases for customer instances, TLS 1.2 communications, and downloadable decryptable database backups. xAssets states compliance with GDPR, SOC 1, SOC 2, HIPAA, FedRAMP, and CyberEssentials. Its Version 7 products were certified for use on US Air Force NIPRNET and SIPRNET networks in January 2018. The company says its tests scale to 2.5 million fixed assets and 250,000 IT assets in one database, and offers direct access to product specialists with consultative support through the product lifecycle.

Pricing

The free Express Edition is cloud-hosted, free forever, and limited to one user, 100 endpoints, and 1,000 total assets. Its plan includes AD, AWS, GCP, and Azure integration, procurement, barcoding, software asset management, contract management, configuration, and workflow. However, the free-instance terms exclude Intune and SCCM, as well as procurement, contracts, barcoding, configuration, and workflow. That makes the free tier suitable for a small basic inventory, not a full evaluation of those excluded capabilities.

An additional Express Edition user costs $60 a month, with discovery of 100 endpoints per user. The Professional Edition has custom pricing and requires at least two named users; the Enterprise Edition also has custom pricing, with a base license that includes two users. Teams that need more users should compare the cost of adding Express users against the requirements and pricing of the higher editions.

Platforms

xAssets supports API access, self-hosted and web deployment, and Windows. Hybrid deployment gives organizations deployment flexibility, while the listed platform coverage does not include mobile apps.

Who it's for

xAssets is aimed at enterprises and government or military organizations managing IT assets, network discovery, software assets, and fixed assets. Its discovery options, broad connectors, data-cleaning API, and security measures are most relevant where asset data is spread across systems or infrastructure. Small teams with a modest inventory may find the free plan's one-user ceiling and excluded capabilities limiting.

Pros and cons

• Pro: Agent-based and agentless discovery supports different network environments.
• Pro: Broad built-in integrations and API-based import cleanup can help consolidate asset records from disparate systems.
• Pro: Separate customer databases, TLS 1.2, and downloadable decryptable backups address tenant separation and data recovery.
• Con: Free instances are restricted to one user, 100 endpoints, and 1,000 assets, with several core functions excluded.
• Con: Professional and Enterprise editions have custom pricing, so their costs cannot be compared from a published price.

Alternatives

For a broader asset-management shortlist, see IT Asset Management Software or Fixed Asset Management Software.

• Nexynt Asset Management is worth considering for teams that want mobile and desktop platform coverage and a free plan for up to three users, though that free tier includes 500 MB of storage.
• Reftab suits a smaller inventory: its free plan supports up to 50 assets, with unlimited inventory and software tracking plus mobile apps and barcode and QR-code support.
• CMDBuild READY2USE is an alternative for teams seeking downloadable AGPL software they can self-install.
• LICENSEWARE may suit teams focused on app data and consumption-based pricing; its free plan is limited to 10 rows per table.
• InvGate Asset Management is a paid option with a Starter plan priced at $1,499 a year for 500 IP devices.
• ManageEngine AssetExplorer offers a cloud plan for 250 IT assets at $115 a month or an on-premises plan for 250 IT assets at $955 a year.
• uControl Asset Management may fit teams looking for a free on-premises community plan with unlimited users and support for up to 10,000 servers.
• Open-AudIT is an alternative with a free plan for unlimited devices and community support.

Verdict

Choose xAssets ITAM if your organization needs lifecycle management across a complex environment, especially with varied discovery methods and integrations. Its free instance offers a way to start, but the one-user and endpoint caps—and exclusions that remove procurement, contracts, barcoding, configuration, and workflow—make it a poor substitute for a complete deployment. Teams needing those capabilities at scale should weigh the custom-priced editions against alternatives with limits and costs that better match their inventory.