Freshservice
7.9#1 in hr case management softwareFrom $19 a monthAndroidiOSWebAPI
VisitFreshservice vs xAssets ITAM
xAssets ITAM
8.1#9 in it asset management softwareFrom $60 a monthFree planWebAPISelf-hostedWindows
VisitWhat both publish
| Fact | Freshservice | xAssets ITAM |
|---|---|---|
| API | Freshservice exposes REST API operations for reading, adding, modifying and deleting service-desk data; pricing lists plan limits of 100, 200, 400 or 500 calls per minute. | The xAssets API provides programmatic access to all functions and supports integration with ERP, SaaS, PaaS, legacy and cloud systems. |
| Free plan | No | Yes |
| Integrations | Freshworks says its marketplace has thousands of apps and its broader ecosystem exceeds 1,200 enterprise apps. | Built-in connectors include Active Directory, Microsoft SCCM, Microsoft Intune, JAMF, Azure AD, Azure Cloud, AWS Cloud, Google Cloud, JIRA Service Desk and OKTA. |
| Paid from | 19 | 60 |
Freshservice plans
- Starter$19 a month
- Growth$49 a month
- Pro$99 a month
- EnterprisePriced on request
xAssets ITAM plans
- Express EditionFree
- Express Edition (additional user)$60 a month
- Enterprise EditionPriced on request
- Professional EditionPriced on request
Pick Freshservice if…
Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.
Pick xAssets ITAM if…
xAssets ITAM suits enterprises and government or military organizations seeking IT asset management, network discovery, software asset management, or fixed asset management. Its free instance is limited to one user and excludes several management functions.