Workforce.com

Workforce.com brings shift scheduling, HR administration and payroll into a single system for employers managing hourly teams. It is best suited to hospitality, retail and care operations that need more than a calendar; employers wanting only simple scheduling may find its breadth and implementation needs excessive.

Overview

Demand-based forecasting and schedule generation sit alongside employee administration and payroll, giving managers a connected set of tools for staffing and pay. That breadth can reduce the need to coordinate separate systems, but the per-user pricing model means costs scale with staff count, and implementation requirements also affect the quote.

Key features

Scheduling includes auto-scheduling, availability collection, time-off management, open shifts and shift swaps. These tools address changing coverage needs and employee availability, making the platform more compelling for variable shift operations than for teams with stable schedules.

HR covers onboarding and offboarding, HRIS, self-service, performance management and applicant tracking. Payroll adds time and attendance, wage-and-hour automation, tax filing and benefits management. Integrations include ADP, QuickBooks, Gusto, Indeed, Clover and Lightspeed, which may help employers connect existing services to the system.

Security controls include Google SSO by default, role-based access and logical separation between customer organizations. Workforce.com says credentials are stored with salted bcrypt hashing. Live chat support is available Monday to Friday, 9am to 5pm GMT.

Pricing

Workforce.com is paid, with a 14-day trial and no free plan. Plans are licensed per user; quotes depend on selected modules, staff count and implementation requirements.

• Scheduling: Custom pricing for employee scheduling, labor forecasting, communications, shift management and the employee app. A focused fit for employers that do not need the full HR and payroll suite.
• HR: Custom pricing for onboarding and offboarding, HRIS and self-service, time and attendance, performance management and applicant tracking. It gives up the dedicated scheduling and full payroll scope of All-in-One.
• Payroll: Custom pricing for full-service payroll, time and attendance, wage-and-hour automation, tax filing and benefits management. It is geared toward pay administration rather than the broader HR feature set.
• All-in-One: Custom pricing for Scheduling, HR and Payroll, with advanced implementation support. This is the broadest option for employers consolidating those functions.
• All-in-One Plan (Canada): C$12.80 a month, billed excluding applicable taxes. It includes scheduling, time and attendance, labour forecasting, onboarding, leave management and employee self-service.

Platforms

Workforce.com supports Android, iOS, web and API access, and its mobile app is available for phones and tablets. The separate Time Clock App requires a compatible Apple or Android tablet and cannot be used on a computer, a material constraint for employers planning a desktop clock-in setup.

Who it's for

Hospitality, retail and care employers with shift-based teams are the clearest fit, especially when they want scheduling, employee processes and payroll together. Buyers seeking only a lightweight scheduler, or a computer-based Time Clock App, should look elsewhere.

Pros and cons

• Pro: Scheduling, HR and payroll can be brought together, reducing the need to manage these core functions in separate products.
• Pro: Forecasting, auto-scheduling, open shifts and swaps support changing coverage demands.
• Con: Per-user pricing and implementation requirements make total cost dependent on workforce size and deployment scope.
• Con: The Time Clock App is tablet-only, ruling out computer use for that function.

Alternatives

For broader forecasting needs rather than shift-workforce administration, consider Workday Adaptive Planning, a paid product with a 30-day trial and custom pricing. WorkForce Software Labor Forecasting is another paid option for labor forecasting.

For other category-specific choices, browse Forecasting Software, Restaurant Payroll Software, Restaurant Labor Management Software, Restaurant Scheduling Software, Gym Staff Scheduling Software and Healthcare Staff Scheduling Software.

Verdict

Choose Workforce.com if you run a shift-based operation and want scheduling, HR and payroll under one roof. Its strongest reason to buy is that breadth; its main reason to look elsewhere is the per-user, implementation-dependent cost, particularly if all you need is straightforward scheduling.