Whatso
Whatso turns a WhatsApp Business number into a shared workspace for support and sales teams.
What Whatso is
Whatso turns a WhatsApp Business number into a shared workspace for support and sales teams. Agents work from one live inbox, with chats assigned manually or automatically, and can use templates and quick replies. Its visual, no-code chatbot builder handles routing, qualification, tappable buttons, AI answers, bookings, and transfer to a person. Broadcasts send approved templates to hundreds of contacts with smart rate-limiting. Whatso uses the official WhatsApp Business Platform Cloud API and supports webhook flows for order tracking and lead capture. The service runs on web, iOS, and Android, with push notifications in its native mobile apps. Arabic and right-to-left display are supported. There is no free plan. Free-form replies remain available for 24 hours after a customer’s last message; reopening a conversation afterward requires an approved template.
Good
- Shared inbox for one WhatsApp number
- No-code chatbot builder with human handoff
- Broadcasts support approved templates
- Web, iOS, and Android access
- Arabic and right-to-left inbox support
Watch out
- No free plan
- Starter includes only three agents
- Templates required after 24 hours
- Business costs $199 a month
Who it suits
Whatso suits business teams handling WhatsApp support or sales conversations together. Starter is aimed at small teams, while Business targets larger operations.
Verdict
Whatso combines shared WhatsApp handling, automation, broadcasts, and mobile access for business teams. Check the agent, number, and template limits against your workflow before choosing a plan.
Plans and prices
From Whatso's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $29 a month | 1 WhatsApp number · Up to 3 agents · Shared inbox & templates · Quick replies & tags · iOS & Android apps · $29/mo |
| Growth | $79 a month | Up to 10 agents · Visual chatbot builder · Broadcasts & campaigns · Analytics & activity log · $79/mo |
| Business | $199 a month | Multiple numbers · Unlimited agents · Priority support · Custom onboarding · $199/mo |
The facts
Each one read from Whatso's own pages, with the date it was checked.
What it does
- Audience
- Whatso describes the product as a WhatsApp support and sales channel for business teams, with Starter aimed at small teams and Business at larger operations.checked 9 Oct 2026
- Broadcasts
- Broadcasts send approved templates to hundreds of contacts at once with smart rate-limiting.checked 9 Oct 2026
- Chatbots
- The no-code visual builder supports automated routing and qualification, tappable buttons, AI answers, bookings, and human handoff.checked 9 Oct 2026
- Data handling
- The privacy policy says account details and customer conversation content are processed to provide the inbox, and data is retained while the account is active.checked 9 Oct 2026
- Integrations
- Whatso connects WhatsApp messaging through the official WhatsApp Business Platform Cloud API and supports webhook-powered flows for order tracking and lead capture.checked 9 Oct 2026
- Languages
- The inbox supports Arabic and right-to-left rendering.checked 9 Oct 2026
- Messaging limit
- WhatsApp free-form replies are available for 24 hours after a customer's last message; after that, an approved template is required to re-open the conversation.checked 9 Oct 2026
- Mobile
- Native iOS and Android apps include push notifications.checked 9 Oct 2026
- Privacy
- Whatso says it does not sell data, use it for advertising, or track users across other apps or websites.checked 9 Oct 2026
- Product
- Whatso turns a WhatsApp Business number into a shared team inbox for assigning chats, replying with templates, automating with chatbots, and sending broadcasts.checked 9 Oct 2026
- Security
- The site says company data is isolated, secrets are encrypted at rest, and inbox access is limited to each team.checked 9 Oct 2026
- Support
- Support is available by email at [email protected], and Whatso says it typically replies within one business day.checked 9 Oct 2026
The company
- Team inbox
- Agents can share one number in a live inbox and assign chats automatically or manually.checked 9 Oct 2026
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