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MSG91 vs Whatso

MSG91

8.1#1 in sms apisFrom ₹2,000 a month
Free planAndroidiOSWebAPI
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Whatso logo

Whatso

6.5#18 in whatsapp business api providersFrom $29 a month
AndroidiOSWeb
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What both publish

FactMSG91Whatso
IntegrationsMSG91 lists integrations or connectors including Shopify, Zoho CRM, CleverTap, Excel, Google Sheets, Auth0, Zapier, Pabbly Connect, viaSocket, Tally and Kylas.Whatso connects WhatsApp messaging through the official WhatsApp Business Platform Cloud API and supports webhook-powered flows for order tracking and lead capture.
ProductMSG91 describes itself as a cloud communication platform offering APIs and tools for SMS, WhatsApp, RCS, email, voice and authentication.Whatso turns a WhatsApp Business number into a shared team inbox for assigning chats, replying with templates, automating with chatbots, and sending broadcasts.
SupportSupport is available by chat, email, WhatsApp call or Google Meet; listed hours are Monday–Saturday 8:00 AM–midnight IST and Sundays and holidays 10:00 AM–7:00 PM IST.Support is available by email at [email protected], and Whatso says it typically replies within one business day.

MSG91 plans

  • FreeFree
  • Starter₹2,000 a month
  • Basic₹4,600 a month
  • Alpha₹7,500 a month
  • SMS — 16,500 India-to-India messages—
  • SMS — 30,000 India-to-India messages—

Whatso plans

  • Starter$29 a month
  • Growth$79 a month
  • Business$199 a month

Pick MSG91 if…

MSG91 suits businesses and developers that need APIs for transactional messaging or OTP verification. It may also fit teams using the listed ecommerce and CMS add-ons or email connections.

Pick Whatso if…

Whatso suits business teams handling WhatsApp support or sales conversations together. Starter is aimed at small teams, while Business targets larger operations.

Charts they share