MSG91
8.1#1 in sms apisFrom ₹2,000 a monthFree planAndroidiOSWebAPI
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| Fact | MSG91 | Whatso |
|---|---|---|
| Integrations | MSG91 lists integrations or connectors including Shopify, Zoho CRM, CleverTap, Excel, Google Sheets, Auth0, Zapier, Pabbly Connect, viaSocket, Tally and Kylas. | Whatso connects WhatsApp messaging through the official WhatsApp Business Platform Cloud API and supports webhook-powered flows for order tracking and lead capture. |
| Product | MSG91 describes itself as a cloud communication platform offering APIs and tools for SMS, WhatsApp, RCS, email, voice and authentication. | Whatso turns a WhatsApp Business number into a shared team inbox for assigning chats, replying with templates, automating with chatbots, and sending broadcasts. |
| Support | Support is available by chat, email, WhatsApp call or Google Meet; listed hours are Monday–Saturday 8:00 AM–midnight IST and Sundays and holidays 10:00 AM–7:00 PM IST. | Support is available by email at [email protected], and Whatso says it typically replies within one business day. |
MSG91 suits businesses and developers that need APIs for transactional messaging or OTP verification. It may also fit teams using the listed ecommerce and CMS add-ons or email connections.
Whatso suits business teams handling WhatsApp support or sales conversations together. Starter is aimed at small teams, while Business targets larger operations.