Tidio

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Score9.3

Rank#3 of 95

From$24.17/mo

Free planYes

Runs onWeb, Windows, macOS, Linux, iOS, Android

Summary

Tidio is a customer messaging platform for websites, with website chatbots, live-agent chat, visitor tracking, and omnichannel chat channels. It is available on web, Windows, macOS, Linux, iOS, and Android. Its free plan includes 10 seats, 50 billable conversations, and 100 Flows visitors reached per month. Starter costs $24.17/mo (annual) and provides 100 billable conversations, 10 seats, 100 Flows visitors reached, and 50 one-off Lyro AI Agent conversations. Growth costs $49.17/mo (annual), starts at 250 billable conversations, and supports up to 2,000. Plus costs $300.00 USD per month, with usage billed separately and custom conversation and seat limits. Premium has custom conversation limits and starts from 3,000 Lyro AI conversations; its price is not listed. Tidio was founded in 2013 and is headquartered in San Francisco, California, United States.

Who it is for

Tidio may suit businesses that want website chatbots, live-agent conversations, visitor tracking, and multiple chat channels. Its range of platforms may help teams access the service across desktop and mobile devices.

What is good

Includes website chatbots and live-agent chat.
Visitor tracking is available.
The free plan includes 10 seats.
Apps are available across desktop and mobile platforms.

What to know first

Free plan is limited to 50 billable conversations.
Starter pricing is billed annually.
Plus usage is billed separately.
Premium pricing is not listed.

Verdict

Tidio combines website messaging functions with access across desktop and mobile platforms. Compare conversation limits and billing terms across plans before choosing one.

Tidio plans and pricing

All plans

Free Free Free forever 50 billable conversations · 10 seats · 100 Flows visitors reached per month tidio.com · 20 Sept 2026

Starter $24.17/mo Billed annually 100 billable conversations · 10 seats · 100 Flows visitors reached · 50 Lyro AI Agent conversations one-off tidio.com · 20 Sept 2026

Growth $49.17/mo Billed annually; starts at 250 billable conversations Up to 2,000 billable conversations · 10 seats · 250 billable conversations starting quota tidio.com · 20 Sept 2026

Plus $300/mo Plus monthly usage billed separately Custom billable conversations · Custom number of seats tidio.com · 20 Sept 2026

Premium Not published Custom billable conversations · From 3,000 Lyro AI conversations tidio.com · 20 Sept 2026