TeamViewer RMM

C tier on Digital Experience Monitoring SoftwareScore 6.8 · #4 of 26

Android app: Yes
Free plan: Trial only
Runs on: Android, iOS, Linux, Mac, Web, Windows

teamviewer.com

Summary

TeamViewer RMM brings remote access, device management, monitoring, automation, and support into a centralized platform for in-house IT teams and managed service providers. Device Monitoring checks disk space and health, CPU and memory use, event logs, status changes, and online availability, sending notifications when checks fail. Remote Task Manager and Remote Scripting let technicians manage processes and services or automate repeated tasks on remote devices. Asset Management can scan connected and hidden equipment, from computers and mobile devices to printers, routers, switches, UPS devices, and network-attached storage. Technicians can assist users through video, chat, screen sharing, and dynamic assistance. Administrators can set backup schedules and content, check adherence, and intervene remotely in the management console. The cloud service supports Windows, macOS, Linux, Android, and iOS. Pricing is available on request; the Device Monitoring and Asset Management trial lasts 14 days. Licenses are based on managed devices and start at five endpoints.

Who it is for

It suits in-house IT teams and managed service providers supporting business users or external customers. Teams needing remote monitoring, asset visibility, automation, and support across the listed operating systems may find its tools relevant.

What is good

Monitors device health, usage, logs, and online status.
Can automate repetitive remote tasks and manage services.
Scans connected and hidden network equipment.
Remote support includes video, chat, and screen sharing.
Supports Windows, macOS, Linux, Android, and iOS.

What to know first

Pricing is available on request.
Device-based licensing starts at five endpoints.
The 14-day trial is listed for two product areas.

Verdict

TeamViewer RMM combines monitoring, asset management, automation, backup, and remote assistance in a cloud platform. Buyers should account for device-based licensing and request pricing; a 14-day trial is listed for Device Monitoring and Asset Management.

TeamViewer RMM plans and pricing

All plans

Monitoring & Asset Management Not published Device-based license · starts from 5 endpoint devices teamviewer.com · 30 Sept 2026

Compared on digital experience monitoring software

Endpoint monitoring: Yesteamviewer.com
Application monitoring: Yesteamviewer.com
Network monitoring: Yesteamviewer.com
Automated remediation: Yesteamviewer.com
Deployment: cloudteamviewer.com
Supported operating systems: Windows, macOS, Linux, Android, iOSteamviewer.com

Facts

Purpose: TeamViewer RMM provides remote access, remote control, device management, network visibility, automated responses, and scheduled routine tasks from a centralized platform.teamviewer.com · 30 Sept 2026
Monitoring: Device Monitoring checks items such as disk space and health, CPU and memory usage, status updates, event logs, and online status, and sends instant notifications when checks fail.teamviewer.com · 30 Sept 2026
Automation: Remote Task Manager and Remote Scripting let technicians manage processes and services and automate repetitive tasks across remote devices.teamviewer.com · 30 Sept 2026
Asset management: Asset Management can scan connected and hidden devices, including computers, mobile devices, printers, routers, switches, UPS devices, and network-attached storage.teamviewer.com · 30 Sept 2026
Remote support: Technicians can connect to managed devices and use video, chat, screen sharing, and dynamic assistance to diagnose issues and guide users.teamviewer.com · 30 Sept 2026
Backup: TeamViewer Backup lets administrators specify what to back up and when, monitor adherence, and intervene remotely through the management console.teamviewer.com · 30 Sept 2026
Trial: The US pricing overview lists a 14-day free trial for Device Monitoring and Asset Management.teamviewer.com · 30 Sept 2026
Integrations: TeamViewer offers a REST API using OAuth 2.0 for functions including user management, connection reports, session management, and monitoring and patch management.teamviewer.com · 30 Sept 2026
Security: TeamViewer states that its connections use 4096-bit RSA key exchange and 256-bit session encryption, and lists ISO/IEC 27001 certification and SOC 2 and SOC 3 audits.teamviewer.com · 30 Sept 2026
Intended users: TeamViewer presents RMM as suitable for in-house IT teams and managed service providers supporting business users and external customers.teamviewer.com · 30 Sept 2026
License limit: The Remote Management product description says device-based licenses count each designated managed device and start at five endpoint devices.teamviewer.com · 30 Sept 2026
Platforms: The RMM page gives setup instructions for Windows, Mac, Chrome, Android, iOS, and Linux, and says license holders can connect directly from a browser.teamviewer.com · 30 Sept 2026
Support: TeamViewer directs customers to its contact and support pages for sales and product support.teamviewer.com · 30 Sept 2026