HP Workforce Experience Platform
HP Workforce Experience Platform (WXP) is a cloud-based service for monitoring workplace technology and supporting digital employee experience.
What HP Workforce Experience Platform is
HP Workforce Experience Platform (WXP) is a cloud-based service for monitoring workplace technology and supporting digital employee experience. It tracks PCs, Macs, collaboration tools, printers, accessories, and software, using predictive analytics and actionable insights. Its AI workflow uses device data and survey results to recommend actions, help employees or IT carry them out, and automate issue resolution. The Workforce Experience Score combines employee sentiment, device health, security, and application performance in a score from 0 to 100. WXP supports Windows, macOS, and Android devices from different manufacturers and does not require a VPN or deep access to customer networks. Integrations include ServiceNow, Microsoft Intune, Power BI, Power Automate, Tableau, and Microsoft Entra ID; open APIs and preconfigured connectors support incident and analytics integrations. HP lists ISO 27001, ISO 27701, ISO 27017, and SOC 2 Type 2 certifications. Pricing is available on request. Some features require optional add-ons, HP services, or compatible commercial hardware; certain solutions also require an internet-connected WXP Insights agent.
Good
- Monitors devices, collaboration tools, printers, and software.
- Combines four experience factors in a 0–100 score.
- Works across Windows, macOS, and Android devices.
- Does not require a VPN or deep network access.
- Offers listed integrations, APIs, and connectors.
Watch out
- Pricing is available on request.
- Some features require add-ons, services, or compatible hardware.
- Some solutions require an internet-connected Insights agent.
Who it suits
WXP suits commercial organizations seeking visibility into employee devices, applications, printers, and related workplace technology. Its listed integrations and APIs may also suit teams connecting experience and incident analytics to other systems.
Verdict
WXP combines device and application monitoring with survey-informed actions and remediation workflows. Prospective customers need to ask HP about pricing, service definitions, and which features require additional provisions.
Plans and prices
From HP Workforce Experience Platform's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Elite | Priced on request | AI capabilities · unlimited natural language search · HP Remote Connect included |
| Pro | Priced on request | employee engagement and remediations · AI remediation and smart device refresh · limited natural language search · HP Remote Connect included |
| Standard | Priced on request | essential PC fleet visibility and control · limited analytics, experience analytics, surveys, and third-party integrations · BIOS policy remediation |
| WXP Print Pro | Priced on request | printer onboarding · asset management · analytics and reporting · advanced security settings · certificate management |
| WXP Print Standard | Priced on request | printer onboarding · asset management · analytics and reporting · essential security settings |
The facts
Each one read from HP Workforce Experience Platform's own pages, with the date it was checked.
What it does
- Agent requirement
- Some HP solutions require the WXP Insights agent, which collects device and application telemetry and requires internet access.checked 3 Oct 2026
- AI workflow
- WXP uses device data and survey results to recommend actions, assist users or IT in executing them, and automate issue resolution.checked 3 Oct 2026
- APIs
- WXP provides open APIs for incident and analytics integrations and preconfigured connectors for ServiceNow, Power BI, and Tableau.checked 3 Oct 2026
- Architecture
- WXP is cloud-based, works with Windows, macOS, and Android devices from different manufacturers, and does not require a VPN or deep access to customer networks.checked 3 Oct 2026
- Availability
- HP says WXP is available at no additional cost to new and renewing HP Proactive Insights customers in the United States, while its beta program is expanding to more countries.checked 3 Oct 2026
- Commercial use
- HP describes WXP as a commercial customer offering, with some features requiring optional add-ons, HP services, or compatible commercial hardware.checked 3 Oct 2026
- Experience score
- The Workforce Experience Score combines employee sentiment, device health, security, and application performance into a score from 0 to 100.checked 3 Oct 2026
- Fleet visibility
- The platform monitors PCs, Macs, collaboration tools, printers, accessories, and software using predictive analytics and actionable insights.checked 3 Oct 2026
- Integrations
- HP lists integrations with ServiceNow, Microsoft Intune, Microsoft Power BI, Microsoft Power Automate, Tableau, and Microsoft Entra ID.checked 3 Oct 2026
- Purpose
- WXP is an AI-powered digital employee experience solution intended to improve IT efficiency, reduce costs, and enhance employee experience.checked 3 Oct 2026
- Security certifications
- HP states that WXP is certified to ISO 27001, ISO 27701, ISO 27017, and SOC 2 Type 2.checked 3 Oct 2026
- Support
- HP directs prospective customers to contact HP sales for complete service definitions and to contact HP about choosing a plan.checked 3 Oct 2026
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