Riverbed Aternity

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Score6.8

Rank#3 of 26

Free planNo

Runs onAndroid, API, iOS, Linux, macOS, Self-hosted, Web, Windows

Summary

Riverbed Aternity is an employee experience management platform that brings together data from devices, applications and networks to help IT teams identify and resolve disruptions. It works from real employee sessions and correlates signals across those sources to point to root causes. Aternity Replay reconstructs activity inside SaaS applications, relating browser behavior to device and network context without screen recording. Its mobile offering covers Android, iOS and ChromeOS, including rugged devices, kiosks and point-of-sale systems; it also provides diagnostics, IT service management integration and proactive remediation. Riverbed lists SaaS and on-premises deployments, with Aternity SaaS hosted on Amazon Web Services and customer data held in the cloud region the customer selects. The platform is aimed at enterprise environments, including large and complex organizations. Riverbed describes round-the-clock technical support and cites ISO 27001:2022 certification coverage and a SOC 3 report summarizing a SOC 2 Type II report. Pricing is available on request; the product page invites organizations to request a demo.

Who it is for

Aternity suits IT teams in large or complex organizations that need to investigate employee experience issues across devices, applications and networks. Its mobile tools also address environments using rugged devices, kiosks or point-of-sale systems.

What is good

Correlates device, application and network signals.
Replay works without screen recording.
Supports SaaS and on-premises deployment.
Mobile tools include proactive remediation.
Technical support is available 24/7.

What to know first

Pricing is available only on request.
SaaS customer data is stored in the cloud.

Verdict

Aternity combines real-session monitoring, root-cause analysis and remediation tools for enterprise IT. Organizations considering it will need to request pricing and a demo.

Riverbed Aternity plans and pricing

All plans

Aternity Digital Experience Management Not published Enterprise offering; pricing not stated publicly riverbed.com · 30 Sept 2026

Compared on digital experience monitoring software

Endpoint monitoring: Yesriverbed.com
Application monitoring: Yesriverbed.com
Network monitoring: Yesriverbed.com
Automated remediation: Yesriverbed.com
Deployment: hybridriverbed.com
Supported operating systems: Windows, macOS, iOS, Androidriverbed.com

Facts

Purpose: Aternity brings employee experience data from devices, applications, and networks together to help IT identify and resolve disruptions.riverbed.com · 30 Sept 2026
Real user experience: Aternity uses data from real employee sessions rather than synthetic assumptions.riverbed.com · 30 Sept 2026
Root cause: The platform correlates device, application, and network signals to reveal root causes.riverbed.com · 30 Sept 2026
Replay: Aternity Replay reconstructs employee interactions inside SaaS applications and correlates browser activity with device and network context without screen recording.riverbed.com · 30 Sept 2026
Mobile: Aternity Mobile Experience supports Android, iOS, and ChromeOS devices, including rugged devices, kiosks, and point-of-sale systems.riverbed.com · 30 Sept 2026
Automation: Aternity Mobile offers context-rich diagnostics, automated IT service management integration, and proactive remediation.riverbed.com · 30 Sept 2026
Integrations: The Aternity integration with Riverbed IQ supports runbook actions including retrieving installed software, device health events, and Microsoft Teams calls, and running remediation.riverbed.com · 30 Sept 2026
Security: Riverbed states that Aternity Digital Experience Management is covered by its ISO 27001:2022 certification and that its SOC 3 report summarizes a SOC 2 Type II report.riverbed.com · 30 Sept 2026
Cloud hosting: Aternity SaaS uses Amazon Web Services infrastructure and customer data is stored in the cloud region selected by the customer.riverbed.com · 30 Sept 2026
Support: Riverbed says its technical support staff are available 24 hours a day, 7 days a week.support.riverbed.com · 30 Sept 2026
Pricing: The product page directs interested organizations to request a demo and does not state a price.riverbed.com · 30 Sept 2026
Intended customers: Riverbed describes Aternity as serving enterprise environments, including large and complex organizations.riverbed.com · 30 Sept 2026