ManageEngine DEX Manager Plus
ManageEngine DEX Manager Plus collects endpoint experience data and presents analytics for teams responsible for employee digital journeys.
What ManageEngine DEX Manager Plus is
ManageEngine DEX Manager Plus collects endpoint experience data and presents analytics for teams responsible for employee digital journeys. Its DEX Score combines performance, sentiment and stability measures. Monitoring includes application crashes, hardware resource use, device reliability, responsiveness and employee sentiment; related alerts are grouped into prioritized insights to aid diagnosis. No-code workflows can clear temporary files, restart services or apply fixes across device groups. The action library includes collectors, workflows, scripts and dashboards, with PowerShell, Batch and CMD support. Active Directory integration can import domain-linked devices, create organizational-unit groups and deploy agents using existing credentials. Agents are documented for Windows, macOS and Linux computers. The cloud service uses a browser console and endpoint agents, with an optional distribution server for remote offices. The trial lasts 30 days and covers unlimited devices, but cloud service is subscription-only. The product is intended for IT operations and support, end user computing, and digital workplace teams.
Good
- Tracks performance, sentiment and stability in a DEX Score.
- Groups alerts into prioritized troubleshooting insights.
- No-code workflows can apply fixes across device groups.
- Integrates with Active Directory.
- 30-day trial covers unlimited devices.
Watch out
- Cloud service is subscription-only.
- Listed monthly prices vary by computer count.
- AI sensor prompts may be processed by Zoho and third parties.
Who it suits
It is aimed at IT operations and support, end user computing, and digital workplace transformation teams monitoring employee endpoints. It may suit organizations that want device-group remediation workflows and experience analytics.
Verdict
DEX Manager Plus combines endpoint experience monitoring with prioritized issue insights and workflow-based remediation. Its trial covers unlimited devices, while cloud access requires a subscription and listed pricing scales with computer count.
Plans and prices
From ManageEngine DEX Manager Plus's own pricing page, checked 29 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Professional Edition — 50 computers (with 1 technician) | $49 a month | 50 computers · 1 technician · Monthly |
| Professional Edition — 100 computers (with 1 technician) | $99 a month | 100 computers · 1 technician · Monthly |
| Professional Edition — 250 computers (with 1 technician) | $214 a month | 250 computers · 1 technician · Monthly |
| Professional Edition — 500 computers (with 1 technician) | $369 a month | 500 computers · 1 technician · Monthly |
| Professional Edition — 50 computers (with 1 technician) | $495 a year | 50 computers · 1 technician · Annual |
| Professional Edition — 1000 computers (with 1 technician) | $634 a month | 1000 computers · 1 technician · Monthly |
| Professional Edition — 100 computers (with 1 technician) | $995 a year | 100 computers · 1 technician · Annual |
| Professional Edition — 250 computers (with 1 technician) | $2,145 a year | 250 computers · 1 technician · Annual |
| Professional Edition — 500 computers (with 1 technician) | $3,695 a year | 500 computers · 1 technician · Annual |
| Professional Edition — 1000 computers (with 1 technician) | $6,345 a year | 1000 computers · 1 technician · Annual |
The facts
Each one read from ManageEngine DEX Manager Plus's own pages, with the date it was checked.
What it does
- Automation
- No-code workflows can trigger actions such as clearing temporary files or restarting services, and can apply fixes across device groups.checked 29 Sep 2026
- Cloud architecture
- The cloud service uses a browser-accessible web console, endpoint agents, and an optional distribution server for remote offices.checked 29 Sep 2026
- Cloud pricing limitation
- The pricing page states that cloud service is available only on subscription.checked 29 Sep 2026
- Directory integration
- Active Directory integration supports importing domain-linked devices, creating groups based on organizational units, and deploying agents with existing credentials.checked 29 Sep 2026
- Experience scoring
- Its DEX Score combines performance, sentiment, and stability metrics to quantify employee digital experience.checked 29 Sep 2026
- Extensibility
- The action library includes prebuilt collectors, workflows, scripts, and dashboards, with support for PowerShell, Batch, and CMD formats.checked 29 Sep 2026
- Intended users
- The vendor describes the product as intended for IT operations and support, end user computing, and digital workplace transformation teams.checked 29 Sep 2026
- Issue diagnosis
- It groups related alerts and provides prioritized insights to support troubleshooting and root cause analysis.checked 29 Sep 2026
- Monitoring
- The product monitors application crashes, hardware resource use, device reliability, responsiveness, and employee sentiment.checked 29 Sep 2026
- Operating systems
- The vendor documents DEX Manager Plus agents for Windows, macOS, and Linux computers.checked 29 Sep 2026
- Purpose
- DEX Manager Plus collects endpoint experience data and provides actionable analytics to monitor, manage, and optimize employee digital journeys.checked 29 Sep 2026
- Security consideration
- The terms for AI sensor generation state that prompts may be processed by Zoho’s own language model and third-party AI providers such as OpenAI.checked 29 Sep 2026
- Support
- ManageEngine offers support requests, technical support by telephone, training and certification, and personalized product demos.checked 29 Sep 2026
The company
- Founded
- 1996checked 28 Sep 2026
Money
- Trial
- The signup page offers a 30-day free trial for unlimited devices.checked 29 Sep 2026
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