ManageEngine DEX Manager Plus
6.9#1 in digital experience monitoring softwareFrom $495 a yearWebLinuxmacOSSelf-hosted
VisitManageEngine DEX Manager Plus vs TeamViewer RMM
TeamViewer RMM
6.4#6 in digital experience monitoring softwareAndroidiOSWebLinux
VisitWhat both publish
| Fact | ManageEngine DEX Manager Plus | TeamViewer RMM |
|---|---|---|
| Automation | No-code workflows can trigger actions such as clearing temporary files or restarting services, and can apply fixes across device groups. | Remote Task Manager and Remote Scripting let technicians manage processes and services and automate repetitive tasks across remote devices. |
| Founded | 1996 | 2005 |
| Intended users | The vendor describes the product as intended for IT operations and support, end user computing, and digital workplace transformation teams. | TeamViewer presents RMM as suitable for in-house IT teams and managed service providers supporting business users and external customers. |
| Monitoring | The product monitors application crashes, hardware resource use, device reliability, responsiveness, and employee sentiment. | Device Monitoring checks items such as disk space and health, CPU and memory usage, status updates, event logs, and online status, and sends instant notifications when checks fail. |
| Purpose | DEX Manager Plus collects endpoint experience data and provides actionable analytics to monitor, manage, and optimize employee digital journeys. | TeamViewer RMM provides remote access, remote control, device management, network visibility, automated responses, and scheduled routine tasks from a centralized platform. |
| Support | ManageEngine offers support requests, technical support by telephone, training and certification, and personalized product demos. | TeamViewer directs customers to its contact and support pages for sales and product support. |
| Trial | The signup page offers a 30-day free trial for unlimited devices. | The US pricing overview lists a 14-day free trial for Device Monitoring and Asset Management. |
ManageEngine DEX Manager Plus plans
- Professional Edition — 50 computers (with 1 technician)$49 a month
- Professional Edition — 100 computers (with 1 technician)$99 a month
- Professional Edition — 250 computers (with 1 technician)$214 a month
- Professional Edition — 500 computers (with 1 technician)$369 a month
- Professional Edition — 50 computers (with 1 technician)$495 a year
- Professional Edition — 1000 computers (with 1 technician)$634 a month
TeamViewer RMM plans
- Monitoring & Asset ManagementPriced on request
Pick ManageEngine DEX Manager Plus if…
It is aimed at IT operations and support, end user computing, and digital workplace transformation teams monitoring employee endpoints. It may suit organizations that want device-group remediation workflows and experience analytics.
Pick TeamViewer RMM if…
It suits in-house IT teams and managed service providers supporting business users or external customers. Teams needing remote monitoring, asset visibility, automation, and support across the listed operating systems may find its tools relevant.