TeamDynamix DEX
TeamDynamix DEX monitors device health and application stability so IT teams can detect end-user issues and respond before they affect employees.
What TeamDynamix DEX is
TeamDynamix DEX monitors device health and application stability so IT teams can detect end-user issues and respond before they affect employees. Its native agent tracks more than 40 health signals and creates a device DEX score from 1 to 100. Teams can define health thresholds that trigger automated fixes or ticket creation when indicators move outside the healthy range. Curated, risk-gated fixes can be followed by a fresh health measurement to check the result. DEX is built into the TeamDynamix platform, where device health, asset records, software inventory, and tickets can be viewed together, and it can trigger prebuilt automations through the platform’s integration layer. TeamDynamix says it monitors Windows, macOS, and Linux computers; server and administration functions are web-only. The cloud deployment requires no customer-run databases, servers, or collectors. Pricing is available by inquiry. The Trust Center lists SOC 2 Type 2, ISO 27001:2022, GDPR, HIPAA, and TX-RAMP Level 2 among its compliance items.
Good
- Agent tracks more than 40 device health signals.
- Thresholds can trigger fixes or ticket creation.
- Remediation can be followed by a health remeasurement.
- Cloud deployment needs no customer-run servers or collectors.
Watch out
- Pricing requires an inquiry.
- Server and administration functions are web-only.
- No free plan is listed.
Who it suits
DEX is designed for IT teams looking to identify and resolve device or application problems before they affect employees. It may suit organisations that want monitoring linked with asset records, software inventory, tickets, and automated remediation.
Verdict
TeamDynamix DEX combines endpoint health monitoring with automated remediation and ticket workflows. It is geared toward IT teams, with pricing available by inquiry rather than a listed plan cost.
Plans and prices
From TeamDynamix DEX's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| TeamDynamix pricing | Priced on request | Pricing inquiry required |
The facts
Each one read from TeamDynamix DEX's own pages, with the date it was checked.
What it does
- Administration
- TeamDynamix’s implementation documentation describes DEX as web-only on the server and administration side.checked 3 Oct 2026
- Audience
- The product is designed for IT teams seeking to detect and resolve technology issues before they affect employees.checked 3 Oct 2026
- Detection
- Teams can set health thresholds to trigger automated fixes or automatically created tickets when indicators leave the healthy range.checked 3 Oct 2026
- Infrastructure
- TeamDynamix says DEX has no customer-run databases, servers, or collectors.checked 3 Oct 2026
- Integrations
- DEX can trigger prebuilt automations through TeamDynamix’s enterprise integration and automation layer.checked 3 Oct 2026
- ITSM and ITAM
- DEX is built into the TeamDynamix platform, where device health, asset records, software inventory, and tickets can be viewed together.checked 3 Oct 2026
- Operating systems
- TeamDynamix says DEX monitors computers running Microsoft Windows, macOS, and Linux distributions.checked 3 Oct 2026
- Pricing
- TeamDynamix says customers should submit an inquiry to receive pricing information.checked 3 Oct 2026
- Purpose
- DEX monitors device health and application stability, detects end-user issues, and can initiate self-healing or open a ticket through automation.checked 3 Oct 2026
- Remediation
- DEX can run curated, risk-gated fixes and remeasure device health to check whether remediation worked.checked 3 Oct 2026
- Security and compliance
- The Trust Center lists SOC 2 Type 2, ISO 27001:2022, GDPR, HIPAA, and TX-RAMP Level 2 among its compliance items.checked 3 Oct 2026
- Support
- TeamDynamix directs customers seeking support to submit a ticket or visit its customer portal.checked 3 Oct 2026
The company
- Company history
- TeamDynamix says it was founded in Columbus, Ohio, in 2001.checked 3 Oct 2026
- Founded
- 2001checked 28 Sep 2026
- Headquarters
- Columbus, Ohio, United Stateschecked 28 Sep 2026
Where it runs
- Device health
- A native agent tracks more than 40 health signals and presents a device DEX score from 1 to 100.checked 3 Oct 2026
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