TaskCall

Name: TaskCall
Price: 9 USD

Visit site Alternatives

Score7.1

Rank#9 of 26

From$9/mo

Free planYes

Free trialYes

Runs onAndroid, API, iOS, Web

Summary

TaskCall is automated incident management software for IT and DevOps teams. It provides rotational on-call schedules with multiple support levels and automatic escalation, alongside custom incident rules, diagnostics, health checks, content-based alert suppression, and AI-enabled alert grouping. Teams can coordinate incidents through Microsoft Teams, Slack, and Google Chat. Connections to ITSM tools such as Jira and Monday and ticketing tools such as Zendesk and Freshdesk provide incident context. Email and API integrations are also available, as are mobile apps for iOS and Android. TaskCall states that its security program includes encryption in transit and at rest, role-based access, continuous monitoring, vulnerability management, and annual third-party audits. It also states that it has SOC 2 Type II certification and operates in compliance with HIPAA. A free plan is available, and paid plans start at $9/user/mo. The 14-day trial promotes an account to Business, then returns it to the initially selected plan; paid billing begins after the trial. Live Call Routing has separate fees: $5 per registered number, $0.10 per minute in the United States and Canada, and $0.35 per minute elsewhere.

Who it is for

TaskCall suits IT and DevOps teams that need scheduled on-call coverage, escalation, and incident collaboration. Its integrations also connect incident workflows with ITSM and customer-support ticketing tools.

What is good

Rotational schedules support multiple on-call levels
Automatic escalation and incident rules
Integrates with chat, ITSM, and ticketing tools
24x7 support is advertised on every plan
Free plan includes unlimited escalation policies and scheduling

What to know first

Paid plans start at $9/user/mo
Trial billing begins after 14 days unless the plan reverts
Live Call Routing has separate per-number and per-minute fees

Verdict

TaskCall brings on-call scheduling, alert handling, and incident collaboration together for IT and DevOps teams. Review the trial transition and separate Live Call Routing fees when choosing a plan.

TaskCall plans and pricing

All plans

Starter $9/mo /month Everything from the Free plan · unlimited global SMS and voice call notifications · enhanced data control and redaction · conditional routing · heartbeat monitoring taskcallapp.com · 1 Oct 2026

Business $19/mo /month Everything from the Starter plan · automated incident response · business manager communications · team controls · advanced user roles · unlimited data access · incident workflows taskcallapp.com · 1 Oct 2026

Digital Operations $29/mo /month Everything from the Business plan · real time data analysis · advanced analytics for vulnerability management · customizable dashboards · stakeholder users · automated reports · AIOps · intelligent noise reduction · AI enabled resolution · AI generated postmortem taskcallapp.com · 1 Oct 2026

Free Not published /month Up to 5 users · unlimited API calls and email triggers · unlimited push notifications and email alerts · unlimited escalation policies and on-call scheduling taskcallapp.com · 1 Oct 2026

Compared on on-call management software

Free plan: Yestaskcallapp.com
Paid from: $9/user/motaskcallapp.com

Facts

Purpose: TaskCall is automated incident management software for IT and DevOps.taskcallapp.com · 1 Oct 2026
On-call: The platform provides dynamic rotational on-call schedules with multiple support levels and automatic escalation.taskcallapp.com · 1 Oct 2026
Automation: TaskCall supports content-based alert suppression, AI-enabled alert grouping, custom incident rules, diagnostics and health checks.taskcallapp.com · 1 Oct 2026
Collaboration: TaskCall integrates with Microsoft Teams, Slack and Google Chat for incident collaboration.taskcallapp.com · 1 Oct 2026
ITSM: TaskCall connects with ITSM tools such as Jira and Monday.taskcallapp.com · 1 Oct 2026
Customer support: TaskCall integrates with ticketing tools including Zendesk and Freshdesk to give support agents incident context.taskcallapp.com · 1 Oct 2026
Integrations: TaskCall offers email and API integrations, plus external integrations across monitoring, chat-ops, ITSM, ticketing and other categories.taskcallapp.com · 1 Oct 2026
Mobile apps: TaskCall offers mobile applications for both iOS and Android.taskcallapp.com · 1 Oct 2026
Security: TaskCall states that its security program includes encryption in transit and at rest, role-based access controls, continuous monitoring, vulnerability management and annual third-party audits.taskcallapp.com · 1 Oct 2026
Compliance: TaskCall states that it has SOC 2 Type II certification and operates in compliance with HIPAA.taskcallapp.com · 1 Oct 2026
Support: TaskCall advertises 24x7 customer support on every plan, including the free plan.taskcallapp.com · 1 Oct 2026
Trial behavior: The 14-day free trial promotes the account to the Business plan, then reverts to the initially chosen plan; paid billing starts after the trial.taskcallapp.com · 1 Oct 2026
Notable fees: Live Call Routing costs $5 per registered number, $0.10 per minute in the United States and Canada, and $0.35 per minute elsewhere.taskcallapp.com · 1 Oct 2026
Maker identity: TaskCall is listed as a privately held software development company founded in 2020 and headquartered in Dover, Delaware.linkedin.com · 1 Oct 2026