IncidentRelay
IncidentRelay is open-source, self-hosted software for on-call management and incident response, aimed at SRE and DevOps teams.
What IncidentRelay is
IncidentRelay is open-source, self-hosted software for on-call management and incident response, aimed at SRE and DevOps teams. It routes incoming alerts using their source, labels, severity, and team ownership, then applies team rules and escalation policies. Teams can manage schedules, shifts, rotations, overrides, and escalation chains. Responders can acknowledge, resolve, silence, or escalate alerts, and can temporarily shelve alert groups. Event orchestration rules can enrich, group, route, suppress, and automate events; rules are versioned, with execution history for reviewing matches and results. Incoming integrations include Alertmanager, AWS SNS and CloudWatch, Grafana, Datadog, Azure Monitor, Zabbix, Sentry, LibreNMS, PagerDuty Events API v2, RMON, heartbeats, and generic webhooks. Notifications can use Slack, Mattermost, Telegram, email, Discord, Microsoft Teams, webhooks, voice calls, or browser/PWA push. The software provides Swagger UI and OpenAPI JSON, route-intake and personal API tokens, and roles including viewer, editor, user_admin, responder, and manager. Deployment options include Docker Compose, Kubernetes with Helm, RPM packages, and manual systemd installation. The listed plan is free and self-hosted.
Good
- Open-source and self-hosted
- Schedules include rotations and overrides
- Event rules have execution history
- Supports multiple alert and notification integrations
- Schedules export through CalDAV and ICS
Watch out
- Requires a self-hosted deployment
- Production installations run separate web/API and scheduler processes
Who it suits
IncidentRelay suits SRE and DevOps teams seeking self-hosted on-call scheduling, alert routing, and incident response workflows. Teams can choose among several documented deployment paths.
Verdict
IncidentRelay brings alert routing, on-call scheduling, and event orchestration into a self-hosted system. It is listed as free, but teams need to deploy and operate it themselves.
Plans and prices
From IncidentRelay's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| IncidentRelay | Free | Open-source · Self-hosted |
The facts
Each one read from IncidentRelay's own pages, with the date it was checked.
What it does
- Access controls
- The documentation describes group and team roles, including viewer, editor, user_admin, responder and manager.checked 4 Oct 2026
- Alert integrations
- Available 1.x incoming integrations include Alertmanager, AWS SNS and CloudWatch, Grafana, Datadog, Zabbix, Sentry, LibreNMS, RMON, generic webhooks, PagerDuty Events API v2 and heartbeats.checked 4 Oct 2026
- Alert routing
- It routes incoming alerts by source, labels, severity and team ownership, then applies escalation policies and team rules.checked 4 Oct 2026
- Automation API
- IncidentRelay provides Swagger UI and OpenAPI JSON, with route intake tokens for incoming integrations and personal API tokens for user-scoped automation.checked 4 Oct 2026
- Calendar exports
- On-call schedules can be exported through read-only CalDAV calendars and tokenized ICS feeds.checked 4 Oct 2026
- Deployment options
- The documentation describes Docker Compose, Kubernetes with Helm, RPM packages and manual systemd installation.checked 4 Oct 2026
- Event processing
- Event orchestration can enrich, group, route, suppress and automate events, with execution history to inspect rule matches and results.checked 4 Oct 2026
- Incident actions
- Responders can acknowledge, resolve, silence or escalate alerts, and the documentation describes temporarily shelving alert groups.checked 4 Oct 2026
- Integrations
- Documented alert sources include Alertmanager, AWS SNS and CloudWatch, Grafana, Azure Monitor, Zabbix, Sentry, LibreNMS and generic webhooks.checked 4 Oct 2026
- Intended users
- The maker presents IncidentRelay for SRE and DevOps teams seeking self-hosted incident management and on-call workflows.checked 4 Oct 2026
- Migration
- The maker says its Grafana OnCall and PagerDuty migration tools use public APIs, avoid product databases and default to dry-run mode.checked 4 Oct 2026
- Notification channels
- Documented notification options include Mattermost, Telegram, Slack, email, webhooks, Discord, Microsoft Teams and voice calls.checked 4 Oct 2026
- Notifications
- Available delivery methods include Slack, Mattermost, Telegram, email, Discord, Microsoft Teams, outbound webhooks, voice calls and browser/PWA push.checked 4 Oct 2026
- Orchestration
- Event orchestration can enrich, group, route, suppress and automate events using versioned rules.checked 4 Oct 2026
- Purpose
- IncidentRelay is open-source, self-hosted on-call management and incident response software for routing alerts, notifying responders, managing rotations and reducing alert noise.checked 4 Oct 2026
- Scheduling
- Teams can create on-call schedules, shifts, rotations, overrides and escalation chains.checked 4 Oct 2026
- Security
- Its webhook delivery guidance says HTTPS is required by default, private and special network addresses are denied unless allowlisted, and secret headers are encrypted and not returned by APIs.checked 4 Oct 2026
- Self-hosting
- Installation paths include Docker Compose, an RPM package and manual systemd; production installations run separate web/API and scheduler processes.checked 4 Oct 2026
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