IncidentRelay
6.4#15 in on-call scheduling softwareFree planFree planWebAPILinuxSelf-hosted
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| Fact | IncidentRelay | PagerDuty |
|---|---|---|
| Alert routing | It routes incoming alerts by source, labels, severity and team ownership, then applies escalation policies and team rules. | PagerDuty provides phone, SMS, email, push, and chat-based notifications with automated escalation and prioritization. |
| Integrations | Documented alert sources include Alertmanager, AWS SNS and CloudWatch, Grafana, Azure Monitor, Zabbix, Sentry, LibreNMS and generic webhooks. | PagerDuty advertises more than 750 integrations and lists monitoring, cloud, ITSM, collaboration, security, and developer tools. |
| Intended users | The maker presents IncidentRelay for SRE and DevOps teams seeking self-hosted incident management and on-call workflows. | PagerDuty says its platform serves developers, reliability engineers, customer success, security, and C-suite teams. |
IncidentRelay suits SRE and DevOps teams seeking self-hosted on-call scheduling, alert routing, and incident response workflows. Teams can choose among several documented deployment paths.
PagerDuty suits teams responsible for incident response, including developers, reliability engineers, customer success, and security teams. Its mobile app may be useful to responders who need incident context and schedule controls on iOS or Android.