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IncidentRelay vs PagerDuty

IncidentRelay

6.4#15 in on-call scheduling softwareFree plan
Free planWebAPILinuxSelf-hosted
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PagerDuty logo

PagerDuty

8.3#1 in on-call scheduling softwareFrom $21 a month
Free planAndroidiOSWebAPI
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What both publish

FactIncidentRelayPagerDuty
Alert routingIt routes incoming alerts by source, labels, severity and team ownership, then applies escalation policies and team rules.PagerDuty provides phone, SMS, email, push, and chat-based notifications with automated escalation and prioritization.
IntegrationsDocumented alert sources include Alertmanager, AWS SNS and CloudWatch, Grafana, Azure Monitor, Zabbix, Sentry, LibreNMS and generic webhooks.PagerDuty advertises more than 750 integrations and lists monitoring, cloud, ITSM, collaboration, security, and developer tools.
Intended usersThe maker presents IncidentRelay for SRE and DevOps teams seeking self-hosted incident management and on-call workflows.PagerDuty says its platform serves developers, reliability engineers, customer success, security, and C-suite teams.

IncidentRelay plans

  • IncidentRelayFree

PagerDuty plans

  • FreeFree
  • Incident Management FreeFree
  • Professional annual$21 a month
  • Professional monthly$25 a month
  • Business annual$41 a month
  • PD Reliability Platform Starter$2,800 a year

Pick IncidentRelay if…

IncidentRelay suits SRE and DevOps teams seeking self-hosted on-call scheduling, alert routing, and incident response workflows. Teams can choose among several documented deployment paths.

Pick PagerDuty if…

PagerDuty suits teams responsible for incident response, including developers, reliability engineers, customer success, and security teams. Its mobile app may be useful to responders who need incident context and schedule controls on iOS or Android.

Charts they share