PagerDuty
8.3#1 in on-call scheduling softwareFrom $21 a monthFree planAndroidiOSWebAPI
VisitPagerDuty vs TaskCall
What both publish
| Fact | PagerDuty | TaskCall |
|---|---|---|
| Automation | Automation capabilities include incident workflows, Automation Actions, and runbook automation for diagnostics and remediation. | TaskCall supports content-based alert suppression, AI-enabled alert grouping, custom incident rules, diagnostics and health checks. |
| Compliance | PagerDuty reports completed SOC 2 Type II examinations and ISO 27001 certification for its services. | TaskCall states that it has SOC 2 Type II certification and operates in compliance with HIPAA. |
| Integrations | PagerDuty advertises more than 750 integrations and lists monitoring, cloud, ITSM, collaboration, security, and developer tools. | TaskCall offers email and API integrations, plus external integrations across monitoring, chat-ops, ITSM, ticketing and other categories. |
PagerDuty plans
- FreeFree
- Incident Management FreeFree
- Professional annual$21 a month
- Professional monthly$25 a month
- Business annual$41 a month
- PD Reliability Platform Starter$2,800 a year
TaskCall plans
- Starter$9 a month
- Business$19 a month
- Digital Operations$29 a month
- Free—
Pick PagerDuty if…
PagerDuty suits teams responsible for incident response, including developers, reliability engineers, customer success, and security teams. Its mobile app may be useful to responders who need incident context and schedule controls on iOS or Android.
Pick TaskCall if…
TaskCall suits IT and DevOps teams that need scheduled on-call coverage, escalation, and incident collaboration. Its integrations also connect incident workflows with ITSM and customer-support ticketing tools.