Right Inbox
Right Inbox is a Gmail productivity tool for tracking, scheduling, and automating email.
What Right Inbox is
Right Inbox is a Gmail productivity tool for tracking, scheduling, and automating email. Its features include open, reply, and click tracking, real-time alerts, mail merge, templates, reminders, GIFs, and inbox pause. Send Later lets users compose messages when convenient and schedule their delivery. Sequences send follow-ups when a recipient does not open or reply, while recurring emails automate messages on daily, weekly, or monthly schedules. Its CRM feature syncs important email threads using smart BCC; listed integrations include Pipedrive, Salesforce, HubSpot, Zoho, Highrise, Zapier, Greenhouse, SugarCRM, Nutshell, and OnePageCRM. Right Inbox works with Chrome, Safari, and Firefox and is available as an extension, for macOS, and on the web. The free plan is for solo use and allows five emails per month; mail merge, sequences, and CRM integration are excluded. The company says it uses Google OpenID/OAuth2 authorization and provides support through a Help Center contact form.
Good
- Tracks opens, replies, and clicks.
- Sequences can follow up after no open or reply.
- Recurring emails support daily, weekly, or monthly schedules.
- Lists integrations with Salesforce, HubSpot, and Pipedrive.
- Supports Chrome, Safari, and Firefox.
Watch out
- Free plan allows five emails per month.
- Free plan excludes mail merge and sequences.
- Free plan excludes CRM integration.
Who it suits
It suits Gmail users who want scheduling, follow-ups, tracking, or email-to-CRM synchronization. Sales and marketing users running customizable cold email campaigns are among the audiences described for its tracking and mail merge tools.
Verdict
Right Inbox brings scheduling, follow-ups, tracking, and CRM synchronization into Gmail workflows. The free tier is limited, so users needing mail merge, sequences, or CRM integration must look at a paid plan.
Plans and prices
From Right Inbox's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Limited | Free | Solo use only · 5 emails/month · 5 reminders/month · 5 templates maximum · 5 signatures maximum · no tracking, mail merge, sequences, CRM integration or priority support |
| Professional | $7.95 a year | Per-user pricing · unlimited listed features · yearly billing |
| Professional | $9.95 a month | Per-user pricing · unlimited listed features · monthly |
| Team | $16.95 a year | Unlimited team members · unlimited listed features · yearly billing |
| Team | $19.95 a month | Unlimited team members · unlimited listed features · monthly |
The facts
Each one read from Right Inbox's own pages, with the date it was checked.
What it does
- Audience
- Email tracking and mail merge are presented for highly customizable cold email campaigns, including sales and marketing use cases.checked 1 Oct 2026
- CRM integration
- The CRM feature syncs important email threads with common CRM tools and any CRM supporting smart BCC email sync.checked 1 Oct 2026
- CRM sync
- CRM Sync pushes selected conversations from Gmail into a connected CRM without leaving Gmail.checked 15 Oct 2026
- Deployment
- TrustRadius categorizes the product as SaaS, cloud or web-based and lists web, Mac, Windows, Linux and Chromebook operating systems.checked 15 Oct 2026
- Developer identity
- The Chrome Web Store listing names VoilaNorbert LLC as the extension developer and lists an Austin, Texas address.checked 15 Oct 2026
- Email tracking
- The product reports when messages are opened and when links are clicked.checked 15 Oct 2026
- Embedded GIFs
- The composer can search for and insert animated GIFs.checked 15 Oct 2026
- Follow-ups
- Sequences send follow-up emails if recipients do not open or reply to the first email.checked 1 Oct 2026
- Gmail dependency
- The service is designed specifically for Gmail and is not compatible with other email services.checked 15 Oct 2026
- Google API data policy
- The privacy policy says data received through Google APIs is handled under Google's API Services User Data Policy and Limited Use requirements.checked 15 Oct 2026
- Help center coverage
- The help center includes articles for installation, scheduling, tracking, reminders, privacy, troubleshooting, sequences and mail merge.checked 15 Oct 2026
- Inbox Pause
- Inbox Pause temporarily controls the flow of incoming Gmail messages to reduce interruptions.checked 15 Oct 2026
- Installation
- The maker advertises installation in about 30 seconds through a browser extension.checked 15 Oct 2026
- Limit: feature gaps
- G2 reviewers mention missing subscription-management controls and a desire to print tracking details.checked 15 Oct 2026
- Limit: sending reliability
- G2 reviewers report that scheduled messages can remain stuck in drafts or require reinstalling the extension.checked 15 Oct 2026
- Limit: workflow bugs
- Capterra reviewers report problems saving sequences, preserving spacing and storing images in templates.checked 15 Oct 2026
- Mail merge
- Mail Merge personalizes outreach sent to many recipients from Gmail.checked 15 Oct 2026
- Payment security
- Right Inbox says it never collects or stores payment details and that third-party payment processing complies with PCI-DSS standards.checked 1 Oct 2026
- Praise: ease of use
- G2 reviewers repeatedly describe setup as very easy and the interface as simple or intuitive.checked 15 Oct 2026
Where it runs
- Browser support
- Right Inbox says it works with Chrome, Safari and Firefox and does not support other browsers.checked 15 Oct 2026
The company
- Company size and location
- LinkedIn lists Right Inbox as a privately held software company with 2–10 employees headquartered in Austin, Texas.checked 15 Oct 2026
- Founded
- LinkedIn lists the company as founded in 2014.checked 15 Oct 2026
- Owner and founder
- Crunchbase identifies Sujan Patel as founder and says Right Inbox was acquired by Ramp Ventures.checked 15 Oct 2026
Money
- Limit: billing complaints
- Trustpilot reviewers report disputed charges continuing after cancellation and frustration with cancellation handling.checked 15 Oct 2026
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