Mailtrack

Mailtrack is an email-tracking service for Gmail, aimed at professionals who want engagement signals on sent messages. Its free tier covers basic open monitoring; deeper history, broader link tracking and larger campaigns require Mailsuite.

Overview

Mailtrack uses a tracking pixel to indicate delivery and opens with check marks, and it can send real-time open alerts. The free plan also includes a daily activity report. Those signals can help with follow-ups, but they are not a reliable record of every open: if a recipient’s email client blocks images, the pixel may not load and the open may go unrecorded.

Launched in 2013, Mailtrack became part of Mailsuite in 2024. Its terms describe the service as intended for companies and professionals, making it a better fit for work email than personal correspondence.

Key features

Open and link tracking

All three plans allow unlimited tracked emails, but their tracking depth differs. Free records only the first open; Mailtrack retains a seven-day tracking history, while Mailsuite provides complete tracking history. Free and Mailtrack each allow link tracking on 10 emails. Mailsuite removes that cap, a meaningful distinction for users who rely on click data across frequent outreach.

Campaigns and reporting

Free and Mailtrack each include 100 campaign emails. Mailsuite supports campaigns of up to 60,000 recipients per month and adds scheduling for tracked emails, weekly and monthly activity reports, and tracked PDFs. It also shows which individual recipients opened a group email, which makes it more useful for larger sends than a basic open tracker. Zapier integration is listed with Mailsuite.

Gmail, Outlook and data protection

Mailtrack is available for Gmail, and a free Outlook add-in provides unlimited open tracking. Mailsuite says it is GDPR compliant and ISO 27001 certified, undergoes an annual Google security audit, and encrypts processed data with AES-256. The maker says production data is stored and processed in an AWS virtual private cloud in Ireland. Mailsuite includes priority support; a help center covers support topics.

Pricing

The pricing model is freemium, with no free trial. The Free plan costs nothing and offers unlimited tracked emails, first-open logging, a promotional signature, 100 campaign emails and link tracking on 10 emails. It suits occasional tracking, but the signature and limited history make it less polished for professional outreach.

Mailtrack costs $2.99 a year, billed $35.88 USD yearly; the listed rate is $2.99 USD user/month billed yearly, with a monthly option at $6.99 USD user/month. It keeps unlimited tracked emails, adds a seven-day history and removes the promotional signature, while retaining the 100-campaign-email and 10-link-tracked-email limits. Choose it for cleaner everyday tracking, not for frequent link analysis or larger campaigns.

Mailsuite costs $9.99 a year, billed $119.90 USD yearly; the listed rate is $9.99 USD user/month billed yearly, with a monthly option at $19.99 USD user/month. It provides complete tracking history, campaigns of up to 60,000 recipients per month, unlimited link-tracked emails, tracked PDFs and priority support. It is the relevant tier for regular campaign work, though its higher price is hard to justify if first-open signals are all you need.

Platforms

Mailtrack supports Android, iOS, macOS, Windows, web and an extension. Its email-client support is Gmail; the free Outlook add-in is a separate route for unlimited open tracking.

Who it's for

Mailtrack fits professionals who use Gmail and want a quick indication that a message was opened, especially if the free tier’s first-open record and daily report are enough. Teams running larger campaigns or needing recipient-level group tracking, full history, click tracking beyond 10 emails, or scheduling are better served by Mailsuite. Anyone needing certainty that a message was read should not treat pixel tracking as proof.

Pros and cons

• Pros: Free unlimited tracked emails and real-time open alerts make basic follow-up monitoring accessible without a subscription.
• Pros: Mailsuite combines complete history, unlimited link tracking and campaigns up to 60,000 recipients monthly for heavier outreach.
• Pros: A free Outlook add-in offers unlimited open tracking beyond the Gmail offering.
• Cons: Image blocking can prevent an open from registering, so tracking is not definitive.
• Cons: Free records only the first open, and both Free and Mailtrack limit link tracking to 10 emails.
• Cons: The promotional signature on Free may not suit professional messages.

Alternatives

Compare email tracking software if you want to assess this category more broadly. Consider Mailbutler Smart Assistant if you want a freemium option with a free trial and support across Android, iOS, Linux, macOS, web, Windows and an extension. Boomerang is a better fit if send-later scheduling and reminders matter more than Mailtrack’s open tracking, with its free Basic plan limited to 10 message credits per month.

Mixmax may suit users who want sequences: its free plan allows 20 tracked emails per month and up to 50 sequence recipients monthly. Yesware is worth considering for basic attachment tracking alongside open tracking; its free plan also limits campaigns to 10 recipients per month. KudosCRM is a CRM option with a free tier for up to three users and 1,000 contacts.

Mailmeteor is an alternative for users who want templates, scheduling and attachments in a free plan that allows 500 emails per month. Right Inbox is another freemium email tool, with a free plan capped at five emails per month. Salesforce Sales Cloud is an alternative to consider for sales software.

Verdict

Choose Mailtrack if you use Gmail professionally and want open alerts without paying, or a straightforward upgrade path to fuller tracking and campaign tools. Its main trade-off is that pixel-based opens can be missed, while the lower tiers constrain history and link tracking; look elsewhere if you need dependable read confirmation or broader features at a lower tier.