ProbityCare
ProbityCare is a web-based practice management system with an integrated electronic health record for behavioral-health practices.
What ProbityCare is
ProbityCare is a web-based practice management system with an integrated electronic health record for behavioral-health practices. Intake tools include website pre-screening forms, inquiry review, one-click chart creation, client self-scheduling, and insurance eligibility checks. Clinical workflows support custom note forms, treatment planning, group documentation, dictation with writing help, 24 standardized assessments, telehealth, and e-prescribing. Billing includes payer-specific contracted rates, claim checks, bulk remittance posting, a denials queue, and online payment links. Staff operations cover license tracking, payroll, training courses, timekeeping, attendance, paid time off, and documentation compliance. The system offers a client portal, insurance claims, payment processing, and integrated telehealth. It names Gusto, ADP, and Paychex payroll integrations, plus optional claims, laboratory, e-prescribing, communications, and payment integrations. ProbityCare states that it uses TLS 1.2 or higher, AES-256, mandatory multifactor authentication, role-based permissions, and immutable audit logs.
Good
- Integrated behavioral-health electronic health record
- Client self-scheduling and insurance eligibility checks
- Telehealth and e-prescribing included
- Immutable audit logging and multifactor authentication
- Client portal, claims, and payment processing
Watch out
- No free plan
- Web platform only; no mobile app coverage
- First penetration test is only scheduled
- No SOC 2 Type II report yet
Who it suits
It suits behavioral-health practices needing intake, clinical records, billing, staff administration, and telehealth in one web system. It is also relevant to organizations requiring HIPAA and Part 2 workflows.
Verdict
ProbityCare brings behavioral-health intake, clinical, billing, and staff functions together. Its security and compliance features are extensive, but buyers should note the stated absence of a completed penetration-test attestation and SOC 2 Type II report.
Plans and prices
From ProbityCare's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Student interns | $25 a month | Practicum students and interns working under supervision · Full clinical access |
| Billing staff | $60 a month | Billers and revenue-cycle staff |
| Admin staff | $60 a month | Staff who do not write clinical notes |
| Nonprofit Organizations | $70 a month | All clinical staff · Qualifying nonprofit organizations |
| Group Practice (Over 31 staff) | $75 a month | Over 31 staff |
| Group Practice (16–30 staff seats) | $80 a month | 16–30 staff seats |
| Group Practice (6–15 staff seats) | $85 a month | 6–15 staff seats |
| Solo Providers | $90 a month | Up to 5 staff seats |
The facts
Each one read from ProbityCare's own pages, with the date it was checked.
Money
- Billing
- Billing features include payer-specific contracted rates, claim checks, bulk remittance posting, a denials queue, and online client payment links.checked 8 Oct 2026
- Trial
- The Solo Providers plan has a “Start a trial” button, but the page does not state the trial duration.checked 8 Oct 2026
What it does
- Clinical tools
- Clinical features include custom note forms, treatment planning, group documentation, dictation with writing help, 24 standardized assessments, telehealth, and e-prescribing.checked 8 Oct 2026
- Data location
- The maker says PHI is stored and processed in United States data centers and is not transferred offshore.checked 8 Oct 2026
- HIPAA and Part 2
- ProbityCare says it acts as a business associate under a BAA and provides Part 2 features including consent tracking, program-level segmentation, redisclosure notices, and disclosure logging.checked 8 Oct 2026
- Intake
- Intake features include website pre-screening forms, inquiry review, one-click chart creation, client self-scheduling, and insurance eligibility checks.checked 8 Oct 2026
- Integrations
- The product page names Gusto, ADP, and Paychex for payroll; the HIPAA page also describes optional integrations for claims, lab results, e-prescribing, communications, and payments.checked 8 Oct 2026
- Product
- ProbityCare is a practice management system with an integrated electronic health record made for behavioral health.checked 8 Oct 2026
- Security
- The maker states it uses TLS 1.2 or higher in transit, AES-256 at rest, mandatory multi-factor authentication, role-based permissions, and immutable audit logging.checked 8 Oct 2026
- Security limits
- The maker states its first third-party penetration test is scheduled and that it does not yet have a penetration test attestation or SOC 2 Type II report.checked 8 Oct 2026
- Staff operations
- Staff tools include license tracking, payroll, training courses, timekeeping, attendance, paid time off, and documentation compliance tracking.checked 8 Oct 2026
- Support
- The contact page says the team usually replies by email within one business day.checked 8 Oct 2026
The company
- Headquarters
- Miami, Florida, United Stateschecked 28 Sep 2026
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