Halaxy

Halaxy is web-based practice management software that combines scheduling, patient records, clinical invoicing and financial reporting for healthcare providers. It suits practices across more than 90 professions, from solo clinicians to multi-location teams. The strongest case is a broad, genuinely free operating base; the caution is that several useful extensions use credits or subscriptions.

Overview

Founded in Melbourne in 2012 by Alison Hardacre and Lachlan Wheeler, Halaxy is built for practices of different sizes and professional types. Its core platform covers the routine administrative and clinical workflow in one place: a calendar, online bookings, email reminders, patient records, clinical notes, invoicing and financial reports.

The free foundation is unusually accommodating for a growing practice. It includes unlimited appointments, practitioners, locations and file storage, with no sign-up cost or credit card required. That makes it practical for teams that would otherwise outgrow seat or storage caps quickly. The important qualification is that the core is only part of the product: optional additions consume credits, and subscription features begin at 25 credits per month.

Key features

Scheduling is flexible enough for recurring, group, telehealth and home-visit appointments. Automated SMS or email reminders, online booking, digital intake forms and waitlist management extend the calendar into a fuller front-desk workflow. Practices with mixed appointment formats should benefit more than those needing only a basic diary.

Telehealth is built in for video and phone consultations, while connections to Zoom and Coviu let practices retain external meeting services. Halaxy says telehealth audio and video are encrypted in transit to AES 256-bit standards, are not recorded and do not pass through Halaxy servers.

Integration breadth is a notable advantage for practices with established systems. Listed connections include Xero, QuickBooks, Reckon One, Heidi Health AI, HICAPS, Tyro Health, HealthLink, Argus, Mailchimp and Physitrack. An API can send or retrieve practice data, giving developers a route to connect other software rather than forcing every workflow into Halaxy's own interface.

Security controls include daily backups, encryption at rest and in transit, two-factor authentication, configurable user access levels, action history and anonymisation features. Data is stored in Australia or the EU depending on the user's location. Phone customer service is available 24 hours a day, Monday to Friday, which is useful for practices that need live support during working hours across those regions.

Pricing

The free plan is the right starting point for practices that can operate within the core feature set and want unlimited capacity without a recurring platform fee. The subscription tier fits practices that need branded communications, synchronisation, API access or a dedicated number. Pay-as-you-go is more suitable when usage is occasional or variable, but costs will rise with credit-consuming activity. White Label subscription tiers include a 30-day free trial; no other trial term is stated.

Platforms

Halaxy runs on the web. That keeps deployment straightforward across supported devices, but practices seeking a native Android, iOS or desktop application should consider a multi-platform alternative.

Who it's for

Choose Halaxy for a healthcare practice that needs scheduling, patient management, invoicing and reporting in one broad system, especially where unlimited practitioners, locations and storage matter. It is also a strong fit for teams using telehealth, accounting, messaging or clinical integrations. It is less suitable for organisations that require native mobile apps or want every optional capability included without credit-based charges.

Pros and cons

Pros

• Free core plan with unlimited appointments, practitioners, locations and file storage.
• Wide scheduling coverage, including group, recurring, home-visit and telehealth appointments.
• Built-in telehealth, external video connections and a developer API support varied workflows.
• Broad integration list spanning accounting, payments, referrals, messaging and clinical tools.
• Two-factor authentication, access controls, audit history and regional data storage strengthen governance.

Cons

• Optional SMS, telehealth, e-scripts, secure messaging and AI Scribe can add credit costs.
• Key subscription capabilities start at 25 credits per month rather than being part of the free core.
• Web-only access may disappoint practices that require native mobile software.

Alternatives

Pick Carepatron instead if you need Android, iOS, macOS and web access, with a free plan capped at 100 appointments and 1GB of storage.

Practice Better is an alternative for practitioners who prefer a free tier limited to three active clients and one practitioner, with paid expansion from $35 a month.

Choose Latrexa if INR-priced plans and a web-based setup are a better fit, starting with one doctor free and paid tiers from ₹499 a month.

Sessions Health suits a small practice comfortable with a free limit of three clients and one practitioner before its $39.00 USD monthly Professional plan.

75Health (HealthEMR) is a paid, multi-platform option with a Basic plan at ₹1,500 per user per month.

GoCliniq is worth considering when unlimited online bookings for one clinic and one doctor are the priority on its free plan.

PracticeSuite Medical Billing is a paid, multi-platform choice with custom medical-billing pricing.

Tebra targets paid medical billing workflows, with Practice Essentials for non-physician, low-volume practices starting at $199 a month per provider.

For broader discovery, browse Medical Appointment Scheduling Software and Therapy Scheduling Software.

Verdict

Halaxy is a compelling choice for healthcare practices that want a wide, scalable foundation without a core-platform fee. Its unlimited free capacity, integrated telehealth and extensive connections are the main reasons to choose it. Look elsewhere if native mobile apps are essential or if credit-based charges for optional services would make budgeting difficult.