Tebra
Tebra combines electronic health records, billing, scheduling, marketing, and patient communication for independent healthcare practices.
What Tebra is
Tebra combines electronic health records, billing, scheduling, marketing, and patient communication for independent healthcare practices. Its clinical tools include charting, scheduling, electronic prescribing, electronic labs, and telehealth. Billing covers claims, eligibility checks, denial management, payment posting, and patient billing. Patient Experience features can include online scheduling, reminders by text, email, or phone, digital intake forms, secure messaging, and a patient portal. Tebra also offers AI tools for clinical notes, patient calls, billing claim review, and drafting responses to patient reviews. The cloud-based service is available through a web platform, a desktop Practice Management application, and a mobile app listed for iPhone and iPad. Telehealth is not supported in the mobile app, though users can join video appointments through a mobile browser.
Good
- Combines EHR, billing, scheduling, and patient communication.
- Offers AI tools for notes and billing claim review.
- Patient tools can include reminders and digital intake.
- Cloud-based platform requires no on-premise infrastructure.
- 24/7 virtual assistant is available.
Watch out
- No free plan is listed.
- Plans are priced per provider.
- Telehealth is not supported in the mobile app.
- Customer Care phone hours are weekdays only.
Who it suits
Tebra is designed for independent healthcare practices, including physician, non-physician, and therapy practices. Its combination of clinical, billing, and patient communication tools may suit practices seeking those functions in one platform.
Verdict
Tebra brings clinical records, billing, and patient engagement functions together for independent practices. Compare the per-provider plan tiers and account for the mobile app’s telehealth limitation.
Plans and prices
From Tebra's own pricing page, checked 21 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Patient Experience + Marketing — Non-physician | $49 a month | patient experience · marketing · starting price per provider; fewer than 100 claims monthly |
| Patient Experience + Marketing — Physician | $99 a month | patient experience · marketing · starting price per provider; fewer than 100 claims monthly |
| EHR Starter — Non-physician | $99 a month | EHR · requires Billing Starter · starting price per provider; fewer than 100 claims monthly |
| Practice Essentials — Non-Physician, low volume | $199 a month | Low-volume tier: 100 or fewer claims per month · Clinical EHR · billing software · telehealth · Starting at $199 / month; per provider |
| EHR Starter — Physician | $199 a month | EHR · requires Billing Starter · starting price per provider; fewer than 100 claims monthly |
| Practice Essentials — Therapist, standard | $225 a month | Clinical EHR · billing software · telehealth · $225 / month; per provider |
| Practice Essentials — Therapist | $225 a month | clinical EHR · billing · telehealth · per provider |
| Practice Automation — Non-Physician, low volume | $249 a month | Low-volume tier: 100 or fewer claims per month · Practice Essentials · Patient Experience tools · Starting at $249 / month; per provider |
| Practice Automation — Therapist, standard | $299 a month | Practice Essentials · Patient Experience tools · $299 / month; per provider |
| Practice Automation — Therapist | $299 a month | Practice Essentials plus Patient Experience · per provider |
| Practice Essentials — Physician, low volume | $349 a month | Low-volume tier: 100 or fewer claims per month · Clinical EHR · billing software · telehealth · Starting at $349 / month; per provider |
| Practice Automation — Physician, low volume | $399 a month | Low-volume tier: 100 or fewer claims per month · Practice Essentials · Patient Experience tools · Starting at $399 / month; per provider |
| Practice Essentials — Non-Physician standard | $399 a month | clinical EHR · billing · telehealth · standard claim volume · per provider |
| Practice Essentials — Non-Physician, standard | $399 a month | Clinical EHR · billing software · telehealth · $399 / month; per provider |
| Practice Automation — Non-Physician, standard | $449 a month | Practice Essentials · Patient Experience tools · $449 / month; per provider |
| Practice Automation — Non-Physician standard | $449 a month | Practice Essentials plus Patient Experience · standard claim volume · per provider |
| Practice Essentials — Physician standard | $599 a month | clinical EHR · billing · telehealth · standard claim volume · per provider |
| Practice Essentials — Physician, standard | $599 a month | Clinical EHR · billing software · telehealth · $599 / month; per provider |
| Practice Automation — Physician, standard | $799 a month | Practice Essentials · Patient Experience tools · $799 / month; per provider |
| Practice Automation — Physician standard | $799 a month | Practice Essentials plus Patient Experience · standard claim volume · per provider |
The facts
Each one read from Tebra's own pages, with the date it was checked.
What it does
- AI tools
- Tebra offers AI tools for clinical notes, patient calls, billing claim review, and drafting responses to patient reviews.checked 8 Oct 2026
- API
- Tebra publishes a SOAP Web Services API guide for third-party applications, with technical documentation and API FAQs delivered through its Help Center.checked 21 Oct 2026
- Clinical features
- Its EHR includes charting, scheduling, electronic prescribing, electronic labs, and telehealth.checked 8 Oct 2026
- Cloud delivery
- Tebra describes its platform as cloud-based, with automatic updates and no on-premise infrastructure requirement.checked 8 Oct 2026
- Documentation
- The Help Center is organized into Platform, Clinical, Billing, Engage, Telehealth and Practice Growth sections and links to training, release notes and user guides.checked 21 Oct 2026
- EHR
- The EHR supports patient histories, charting, AI-generated notes, electronic prescriptions, electronic labs, telehealth, provider scheduling and MACRA/MIPS support.checked 21 Oct 2026
- FHIR API
- Tebra also publishes a FHIR API User Guide describing developer-portal app or backend-service registration.checked 21 Oct 2026
- HIPAA
- Tebra says it supports HIPAA safeguards and provides a Business Associate Agreement for covered-entity customers.checked 21 Oct 2026
- Hosting model
- Tebra states that it is fully cloud-based, with no customer servers to maintain, automatic updates and remote access.checked 21 Oct 2026
- Integrations
- Built-in connectivity covers e-prescribing networks, PDMP, labs, payer eligibility and claims, payment processing, GoodRx and RPA data migration.checked 21 Oct 2026
- Licence
- Tebra is sold through provider-based subscriptions as a hosted service; the reviewed official pages do not publish an open-source licence.checked 21 Oct 2026
- Limit: outages
- StatusGator recorded October 2026 reports of frozen, slow or unavailable service and lists more than 28 Tebra incidents since June 2026.checked 21 Oct 2026
- Limit: pricing and exports
- Capterra review excerpts mention expensive database-export fees and difficulties refunding patient overpayments.checked 21 Oct 2026
- Limit: support responsiveness
- Trustpilot reviewers report slow ticket resolution, unreturned calls and difficulty reaching useful support after onboarding.checked 21 Oct 2026
- Limit: workflow gaps
- GetApp reviewers report limited chart formatting, unreliable mobile-calendar synchronization and difficulties with controlled-substance setup.checked 21 Oct 2026
- Marketing
- Practice marketing provides custom websites, profile management, AI review replies and AI insights for retention.checked 21 Oct 2026
Money
- Billing
- Billing capabilities include claim creation and tracking, eligibility checks, denial management, payment posting, patient billing and collections reporting.checked 21 Oct 2026
The company
- Company formation
- Tebra says Kareo and PatientPop joined forces to form Tebra in 2021.checked 8 Oct 2026
- Company legal name
- Crunchbase lists the legal name as Tebra Technologies, Inc.checked 21 Oct 2026
- Company size
- LinkedIn lists Tebra as privately held with 501–1,000 employees.checked 21 Oct 2026
- Founded
- Tebra was formed in 2021 when Kareo and PatientPop joined forces.checked 21 Oct 2026
- Funding and ownership
- Crunchbase classifies Tebra as a private-equity company and lists five funding rounds, including Series B, without displaying amounts.checked 21 Oct 2026
- Headquarters
- Tebra lists its headquarters at 1111 Bayside Drive, Suite 270, Corona del Mar, California 92625.checked 21 Oct 2026
Where it runs
- Limit: mobile app
- The Apple listing has a 1.8 rating and includes complaints about login failures and older-device compatibility.checked 21 Oct 2026
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