CollaborateMD
The facts below are what the maker publishes about CollaborateMD, checked and dated. Our editors have not written about it yet.
Plans and prices
From CollaborateMD's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Core | Priced on request | 150 MB document storage · custom report builder · unlimited ERA auto-posting · unlimited real-time eligibility · 50 broadcast messages · Get Pricing |
| Optimize | Priced on request | 200 MB document storage · Report Snap and Share · Level 2 claim scrubbing/follow-up · unlimited USPS address scrubbing · 100 broadcast messages · Get Pricing |
| Pro | Priced on request | 1 GB document storage · enhanced print statements · unlimited eClaim attachments/paper claims · phone and SMS reminders · responsibility estimator/intelligent intake · 250 broadcast messages · Get Pricing |
| Medical Billing Package | Priced on request | 125+ reports · preferred EHR interface and first tax-ID setup included · payment portal and plans · unlimited users · scheduler · updates · Per transaction; Get Pricing |
| MDTech charge capture interface | Free | Mobile charge capture · FREE |
| CollaborateMD WebAPI interface | Priced on request | Custom EHR/EMR integration · $0–$5,000 depending on scope |
| Preferred Partner Interfaces | Free | Preferred EHR/EMR interfaces · No additional interface fee |
| Quest Diagnostics or LabCorp interface | $2,500, paid once | Laboratory interface · Interface fee; vendors normally pay |
| MediMobile interface | $2,500, paid once | Mobile charge capture · One-time fee |
The facts
Each one read from CollaborateMD's own pages, with the date it was checked.
What it does
- API
- The WebAPI supports custom integrations priced from $0 to $5,000 depending on scope.checked 15 Oct 2026
- API documentation
- The HL7 guide documents HTTPS authentication, session cookies, patient A04/A08 messages and P03 claim messages.checked 15 Oct 2026
- BBB complaints
- BBB lists two complaints in the previous three years, including allegations of failed claims, billing disputes and inadequate support.checked 15 Oct 2026
- Claims clearinghouse
- Its built-in clearinghouse validates, scrubs, submits and tracks claims inside the billing workflow.checked 15 Oct 2026
- Compliance
- CollaborateMD says it is a Level 2 PCI-DSS self-certified service provider and maintains a HIPAA business-associate agreement.checked 15 Oct 2026
- Eligibility
- Real-time eligibility verification is included and unlimited in the Core plan.checked 15 Oct 2026
- ERA automation
- Core includes unlimited electronic remittance advice with automatic posting.checked 15 Oct 2026
- Hosting
- The product is delivered as a cloud service; reviewed pages provide no self-hosting deployment.checked 15 Oct 2026
- Integrations
- Standard and custom HL7 interfaces connect with systems such as Practice Fusion, Nexus Clinical and Alleva.checked 15 Oct 2026
- Lab integrations
- Official materials list Quest Diagnostics, LabCorp and LabDAQ laboratory integrations.checked 15 Oct 2026
- Legal entity
- The privacy policy identifies the operator as CollaborateMD, Inc., located at 111 N Magnolia Avenue, Suite 1100, Orlando, Florida.checked 15 Oct 2026
- Licence
- The customer agreement describes the service as proprietary and prohibits resale, sublicensing, reverse engineering and derivative works.checked 15 Oct 2026
- Limit: automation
- GetApp reviewers cite limited automation, occasional slowness and an unintuitive interface in some workflows.checked 15 Oct 2026
- Limit: mobile
- TechRadar reports no mobile apps and browser-only access.checked 15 Oct 2026
- Limit: payment fees
- Capterra reviewers complain that the Global Payments portal imposes unnecessary fees and lacks payment-provider choice.checked 15 Oct 2026
- Limit: pricing transparency
- TechRadar criticizes opaque pricing and describes plans as custom quote based.checked 15 Oct 2026
- Limit: support
- Independent reviews report slow or inconsistent support and implementation delays despite some positive support experiences.checked 15 Oct 2026
- Notable news
- Inc. recorded CollaborateMD as a 2017 Inc. 5000 honoree and lists Douglas Kegler as leadership.checked 15 Oct 2026
- Patient payments
- The product offers in-app card processing, an online payment portal and payment plans.checked 15 Oct 2026
- Praise: reporting
- Capterra reviewers frequently praise customizable reporting and claims visibility.checked 15 Oct 2026
Money
- Billing workflow
- The platform covers scheduling, claims, denials, payment posting and reporting in connected workflows.checked 15 Oct 2026
The company
- Company facts
- LinkedIn lists CollaborateMD by EverHealth as an Orlando company founded in 1999 with 11–50 employees.checked 15 Oct 2026
- Founded
- 1999checked 23 Sep 2026
- Ownership
- The company’s About page says CollaborateMD is part of the EverHealth family within EverCommerce.checked 15 Oct 2026
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