TotalMD
TotalMD combines billing, scheduling, electronic health records, and patient communication for medical practices and billing teams.
What TotalMD is
TotalMD combines billing, scheduling, electronic health records, and patient communication for medical practices and billing teams. Its practice-management tools connect appointments, patient records, and billing workflows. The EHR supports charting, electronic prescribing, document signing, custom reports, and patient education materials. A claim validator checks completeness and accuracy before electronic or paper submission, and users can verify live insurance eligibility and benefits from scheduled appointments. TotalMD Communicator includes texting, mass email, marketing campaigns, online scheduling, recalls, confirmations, reviews, and reputation management. The Patient Portal offers HIPAA-compliant messages, appointment reminders, and intake forms. Mailed patient statements and secure online payments through BillFlash are also supported. TotalMD Cloud works on Mac and PC; the regular version does not run on macOS unless using dual boot or Parallels. On-premise specifications support Windows 10 and newer. Online customers receive support at no additional charge, Monday through Friday from 7 a.m. to 5 p.m. MST/GMT-7.
Good
- Connects scheduling, patient records, and billing workflows.
- Claim validator checks submissions for completeness and accuracy.
- Eligibility and benefits can be checked from appointments.
- Online customer support has no additional charge.
- Free trial is available.
Watch out
- No free plan is listed.
- Regular version does not run on macOS without dual boot or Parallels.
Who it suits
TotalMD is aimed at medical practices and billing teams that want connected practice management, EHR, claims, and patient communication tools. Mac users need TotalMD Cloud or dual boot or Parallels for the regular version.
Verdict
TotalMD brings administrative, clinical-record, claims, and communication functions together for practices and billing teams. It has a free trial but no free plan, and Mac support depends on using TotalMD Cloud or a workaround for the regular version.
Plans and prices
From TotalMD's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Patient Portal | $35 a month | electronic faxing available for as low as $74/month · plus $50 setup fee · per provider |
| Users 30-49 | $69 a month | practice management · electronic document storage · support · per user |
| Users 20-29 | $79 a month | practice management · electronic document storage · support · per user |
| Users 10-19 | $89 a month | practice management · electronic document storage · support · per user |
| Users 2-9 | $99 a month | practice management · electronic document storage · support · per user |
| First User | $129 a month | practice management · electronic document storage · support · first user |
| TotalMD In-Office | $139 a month | unlimited support · 3 hours training · up to 10 software licenses per location · per location |
| Premium Bundle Add-On | $278 a month | includes TotalMD In-Office · one e-Rx provider license · Patient Kiosk · per location · one provider |
The facts
Each one read from TotalMD's own pages, with the date it was checked.
What it does
- Claims
- The claim validator checks claim completeness and accuracy before electronic or paper submission.checked 30 Sep 2026
- EHR
- TotalMD EHR supports charting, electronic prescribing, document signing, custom reports and patient education materials.checked 30 Sep 2026
- Eligibility
- Users can verify live patient insurance eligibility and benefits directly from scheduled appointments.checked 30 Sep 2026
- HIPAA
- The Patient Portal provides HIPAA-compliant emails, texts, appointment reminders and intake forms.checked 30 Sep 2026
- Integrations
- TotalMD identifies TriZetto and Apex EDI as partner clearinghouses and says just about any clearinghouse can work with it.checked 30 Sep 2026
- Operating systems
- The on-premise technical specifications support Windows 10 and newer on workstations and dedicated servers.checked 30 Sep 2026
- Patient engagement
- TotalMD Communicator provides texting, mass email, marketing campaigns, online scheduling, recalls, confirmations, reviews and reputation management.checked 30 Sep 2026
- Payments
- Patient statements can be sent by mail and secure online payments are offered through BillFlash.checked 30 Sep 2026
- Practice management
- Practice management connects scheduling, patient records and billing workflows.checked 30 Sep 2026
- Product scope
- TotalMD combines billing, scheduling, EHR and patient communication in one connected platform.checked 30 Sep 2026
- Security policy
- TotalMD says it takes reasonably necessary steps to protect personal data but cannot guarantee absolute security.checked 30 Sep 2026
- Support
- Online customers receive support at no additional charge, with support hours Monday through Friday from 7 a.m. to 5 p.m. MST/GMT-7.checked 30 Sep 2026
- Target customers
- The product is built for medical practices and billing teams.checked 30 Sep 2026
The company
- Founded
- 2008checked 28 Sep 2026
- Headquarters
- Mesa, Arizona, United Stateschecked 28 Sep 2026
Where it runs
- Mac support
- TotalMD Cloud works on Mac and PC, while the regular version does not run on macOS unless using dual boot or Parallels.checked 30 Sep 2026
Alternatives to TotalMD
- 1
Tebra
AndroidiOSWebAPI7.7From $49 a month - 2
CollaborateMD
Free planWebAPI7.4$2,500 one-time - 3
PracticeSuite Medical Billing
AndroidiOSWebAPI7.2 - 4
Oracle Health Revenue Cycle
AndroidiOSWebAPI6.7 - 5
Nextech
iOSWebmacOSWindows6.6 - 66.4