PaulSpeaks Reminder
PaulSpeaks Reminder sends automated SMS and email appointment reminders for appointment-based businesses.
What PaulSpeaks Reminder is
PaulSpeaks Reminder sends automated SMS and email appointment reminders for appointment-based businesses. Messages go out 24 hours and one hour before an appointment. Patients can reply YES to confirm or CANCEL when they cannot attend, with responses shown in the dashboard; cancellations can trigger an automatic rescheduling link. Users can customize wording and create templates for different appointment types. The dashboard reports confirmation rates, no-show rates and cancellation trends. A built-in calendar and CSV import support appointment management. The browser-based service works on computers, tablets and smartphones without a download, and multiple locations are supported on every plan at no extra cost. Listed plans provide unlimited appointments and practitioners, while SMS is charged per message and includes 0 SMS credits per month.
Good
- Reminders sent 24 hours and one hour ahead
- Patients can confirm or cancel by SMS
- Automatic rescheduling links after cancellations
- Custom message templates
- Multiple locations at no extra cost
Watch out
- No free plan
- SMS charged per message
- 0 SMS credits included monthly
- Calendar integrations listed as zero
Who it suits
It is intended for healthcare practices, salons, spas and other appointment-based businesses. Teams needing browser access, two-way SMS and rescheduling prompts may find the workflow suitable.
Verdict
PaulSpeaks Reminder combines timed SMS and email messages with confirmation tracking and rescheduling. It offers browser access and unlimited appointments, but message charges are separate.
Plans and prices
From PaulSpeaks Reminder's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Annual | £233 a month | Unlimited appointments · Unlimited practitioners · SMS charged per message · Priority support · £276 per year |
| Quarterly | £263 a month | Unlimited appointments · Unlimited practitioners · SMS charged per message · Priority support · £78 every 3 months |
| Monthly | £293 a month | Unlimited appointments · Unlimited practitioners · SMS charged per message · Pay as you go, cancel anytime |
The facts
Each one read from PaulSpeaks Reminder's own pages, with the date it was checked.
What it does
- Access
- The product runs in a web browser and works on computers, tablets, and smartphones; no software download is required.checked 7 Oct 2026
- Analytics
- The dashboard reports confirmation rates, no-show rates, and cancellation trends.checked 7 Oct 2026
- Calendar and import
- The product has a built-in calendar and supports importing appointments from CSV files.checked 7 Oct 2026
- Data processing
- The maker says it acts as a data processor under UK GDPR and the Data Protection Act 2018, and its data processing agreement is available on request.checked 7 Oct 2026
- Integrations
- The maker says integrations with Dentally, Software of Excellence, EXACT, and Cliniko are in development; it also says an API can connect existing systems.checked 7 Oct 2026
- Intended users
- The maker describes the product for healthcare practices, salons, spas, and other appointment-based businesses.checked 7 Oct 2026
- Multiple locations
- Multiple locations are supported on all plans at no extra cost.checked 7 Oct 2026
- Patient replies
- Patients can reply YES to confirm or CANCEL to report they cannot attend, and responses appear on the dashboard.checked 7 Oct 2026
- Privacy and security
- The maker states that patient data is encrypted at rest and in transit, users can opt out by replying STOP, and patient data is not shared with third parties.checked 7 Oct 2026
- Purpose
- PaulSpeaks Reminder sends automated SMS and email appointment reminders for appointment-based businesses.checked 7 Oct 2026
- Reminder timing
- It sends reminders 24 hours and 1 hour before an appointment.checked 7 Oct 2026
- Rescheduling
- When a patient cancels, the system can automatically send a rescheduling link.checked 7 Oct 2026
- Support
- The site lists phone and email contact details and says email replies arrive within two hours during business hours.checked 7 Oct 2026
- Templates
- Users can customize SMS and email reminder wording and create templates for different appointment types.checked 7 Oct 2026
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