NECX
NECX is web-based software for victim services agencies and coordinated community response partners.
What NECX is
NECX is web-based software for victim services agencies and coordinated community response partners. Its tools cover case management, shelter management, hotline service, grant reporting, and referrals. Intake creates a client record that can contain notes, documents, tasks, referrals, and reporting data. Shelter tools include a live bed board, check-ins, waitlists, partner beds, and location confidentiality controls. Staff can select which client information to share in a referral, with access recorded in both agencies’ audit trails. NECX says its reporting supports VOCA, FVPSA, STOP/VAWA, HUD, and other funders. AI-generated questionnaires and reports draw on agency data; funder templates show confidence and wait for approval, while custom reports are checked for conflicts. CoC APR and ESG CAPER exports are described as validated in HUD’s Sage repository and available as Sage-ready CSVs. The site describes tenant isolation, encrypted transport, role-based access, and an immutable audit trail, and says security documentation is available under NDA. Each deployment includes an implementation specialist for migration, configuration, and training. NECX is paid, with no free plan or trial, and listed plan prices are not provided.
Good
- Client records can hold notes, documents, tasks, and referrals.
- Shelter tools include bed boards and waitlists.
- Referral sharing is recorded in both agencies’ audit trails.
- Includes a named implementation specialist for each deployment.
Watch out
- No free plan or trial is listed.
- Prices for listed plans are not provided.
- Priority support is included with Complete.
Who it suits
NECX suits victim services, family services, homeless services, and other providers supporting people in crisis. It may fit agencies needing case, shelter, hotline, referral, and funder-reporting workflows.
Verdict
NECX combines case, shelter, hotline, referral, and grant-reporting tools for crisis-serving agencies. Its paid-only model and unspecified plan prices mean agencies will need to clarify costs before selecting a plan.
Plans and prices
From NECX's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Pay-as-you-go hotline overage | — | Additional hotline minutes · Billed on the next invoice |
| +1,000 hotline minutes | — | 1,000 minutes/month |
| +2,500 hotline minutes | — | 2,500 minutes/month |
| +5,000 hotline minutes | — | 5,000 minutes/month |
| Core | $9,600 a year | 2,000 crisis-line minutes/month included (~200 calls) · one funder report stream · onboarding and data migration included · $9,600/yr |
| Complete | $14,400 a year | 4,000 crisis-line minutes/month included (~400 calls) · all modules · all funder report streams · priority support · onboarding and data migration included · $14,400/yr |
| Coalition / Regional Custom | Priced on request | For coalitions, multi-site agencies, regional cohorts, and statewide deployments · multi-year and cohort pricing available · Talk to us |
The facts
Each one read from NECX's own pages, with the date it was checked.
What it does
- AI safeguards
- The site says AI-filled funder templates show confidence and wait for approval, while custom reports are checked by a validator for conflicts.checked 8 Oct 2026
- Case management
- Intake creates a client record that can hold notes, documents, tasks, referrals, and reporting data.checked 8 Oct 2026
- Compliance positioning
- NECX describes its security as CJIS-aligned and says it is a comparable database on HUD's validated-vendor list.checked 8 Oct 2026
- Customer fit
- The site says NECX serves victim services, family services, homeless services, and other providers people turn to in crisis, and that agencies can leave unused modules off.checked 8 Oct 2026
- Grant reporting
- NECX says it supports VOCA, FVPSA, STOP/VAWA, HUD, and other funder reporting, with AI-generated questionnaires and reports based on agency data.checked 8 Oct 2026
- HUD reporting
- NECX says its CoC APR and ESG CAPER exports are validated in HUD's Sage repository and available as Sage-ready CSVs.checked 8 Oct 2026
- Product
- NECX provides software for victim services agencies and coordinated community response partners, including case management, shelter management, hotline, grant reporting, and referrals.checked 8 Oct 2026
- Referrals
- Referrals let staff choose field by field what client information to share, with access recorded on both agencies' audit trails.checked 8 Oct 2026
- Rollout
- NECX says each deployment includes a named implementation specialist for data migration, grant-questionnaire configuration, and staff training, and that most agencies go live in 48–72 hours.checked 8 Oct 2026
- Security
- The site describes tenant isolation, encrypted transport, role-based access, and an immutable audit trail, and says security documentation is available under NDA.checked 8 Oct 2026
- Shelter tools
- Shelter features include a live bed board, check-ins, waitlists, partner beds, and location confidentiality controls.checked 8 Oct 2026
- Support
- Priority support is included with the Complete plan.checked 8 Oct 2026
- Usage pricing
- The pricing page says hotline service continues if included minutes are exceeded and lists pay-as-you-go overage at $0.08 per minute, billed monthly.checked 8 Oct 2026
The company
- Company history
- NECX says it started in 2021 and was founded by Arastalis B. Choudhury.checked 8 Oct 2026
- Founded
- 2021checked 28 Sep 2026
- Headquarters
- NECX Labs Inc. lists its address as 10300 Eaton Place, Suite 440, Fairfax, Virginia 22030.checked 8 Oct 2026
Money
- Free plan
- Nochecked 20 Sep 2026
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