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Ranked chart · Business Operations

Best Social Work Case Management in 2026

CommCare leads this chart of 17 (8.3/10, free plan). In-Form is next (8.0/10, free plan), and Primero is the next highest-placed with a free plan (7.7/10). Social work case management tools help teams organize client cases, records, services and follow-up work. This category includes products with case-management features, reporting tools and client portals. Compare the free plan and paid starting price, then check mobile access. Android availability varies: confirm that an Android app meets your needs before choosing; listings may also support web, iOS, APIs or…

17 appsSorted 14 Nov 2026How we rank
18.3
CommCare logo

CommCare is a digital platform for frontline teams to collect data, deliver services, and manage cases.

Free planOpen sourceAndroidWebAPI
From $100 a month
28.0
In-Form logo

In-Form is a case management system for non-profit organisations, designed around client relationships.

Free planAndroidiOSWeb
From £165 a year
37.7
Primero logo

Primero is a web-based case management platform with case intake forms, custom case fields, audit trails, and reporting dashboards.

Free planAndroidiOSWeb
From $8,250 a year
  1. 4Neighbor Solutions logo

    Neighbor Solutions

    Neighbor Solutions is a CRM and case-management platform for nonprofits and social-service organizations serving people.

    AndroidiOSWeb
    6.8From $100 a month
  2. 5

    SKAS

    SKAS, or Strategic Knowledge & Action System, is an operating platform for recovery and social-service organizations.

    AndroidiOSWeb
    6.5
  3. 6

    LiveImpact

    LiveImpact is a web-based platform for nonprofits that brings case management, donor management, fundraising, volunteer management, and CRM tools together.

    Web
    6.3From $125 a month
  4. 7

    NECX

    NECX is web-based software for victim services agencies and coordinated community response partners.

    Web
    6.3
  5. 8
    6.3
  6. 9

    Bonterra Penelope

    Bonterra Penelope is a case management product for nonprofit and public sector leaders coordinating essential services, measuring impact, and improving outcomes.

    AndroidiOSWebAPI
    6.1
  7. 10

    Case Amplify

    Case Amplify is AI-assisted case management software for human-services and social-service programs.

    WebAPI
    6.1
  8. 11
    6.1From $70 a month
  9. 12

    CHARMS

    CHARMS is a case management platform for children's and adults' social care.

    Web
    6.0From $150 a month
  10. 13Bonterra Apricot logo
    5.5
  11. 14Civica ECLIPSE logo
    5.5
  12. 15
    4.7
  13. 16
    4.6
  14. 17
    4.3

Choosing well

Check phone access

If staff need to update cases away from a desk, verify Android support and the mobile functions included. Some listings also provide iOS or web access.

A web platform can work across devices, while an API may support connections to other systems.

Compare the cost

Look for a free plan, freemium pricing or a free trial before committing. Paid pricing may be listed as a starting rate or provided on request.

Check whether the stated price is per user, annual or tied to another billing term.

Match case-work needs

Use the comparison fields for case management features, client portals and reporting tools. These show whether a product fits your team's workflow and reporting requirements.

Review documented integrations if the system must connect with existing services.

Choose a deployment model

Deployment options in this category include web, mobile, API and self-hosted setups. Select the approach that fits your organisation's technical responsibilities and access needs.

If you need to read or change the code, check the tool's open-source terms before adoption.

Questions people ask

Is there an Android app for social work case management?

Android availability varies by product. Check the platform details and confirm the Android app provides the case access and updates your team needs.

Can I try a case management tool for free?

Some products offer a free plan, freemium access or a free trial. Review the listed terms and paid starting price before switching plans.

What should I compare besides price?

Compare case management features, client portal, mobile access, reporting tools, deployment options and documented integrations.

Do these tools support web and iPhone?

Platform support varies. Listings may include web, iOS, Android, API or self-hosted deployment, so check the individual product details.

Are open-source options available?

Open-source code is offered by items in this category. Check the licence and deployment requirements for the tool you are considering.

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